Customer Relationship Management Representative
2 days ago
i-motor is a leading company in the industry, committed to providing exceptional customer experiences. As a key player in our Customer Relationship Management Team, you will have the opportunity to make a significant impact.
Estimated Salary: $70,000 - $90,000 per annumJob DescriptionWe are seeking a highly skilled and motivated Customer Support Consultant to join our team for a 6 Month Fixed Term Contract. As the first point of contact for all technical, website and support issues, you will play a crucial role in ensuring our customers receive excellent service.
- Provide accurate and efficient product/services information, answer questions, and resolve emerging problems via phone, email or online helpdesk.
- Offer advice and recommendations from diagnosis through to resolution via our ticketing system.
- Collaborate with established dealership accounts to maintain and retain business relationships.
- Assist in establishing and maintaining brand content, including brand guidelines, special offers and vehicle data.
To succeed in this role, you will need:
- Good computer literacy and data entry skills, plus an intermediate understanding of HTML5 & CSS3 and Adobe Photoshop.
- 2+ years of experience in a customer-facing role, with demonstrated ability to develop relationships and maintain a disciplined approach to daily tasks.
- A confident communicator able to understand technical issues and translate them to a non-technical audience.
- The ability to multitask, prioritize workload and adapt quickly to change.
- A clear track record of meeting KPIs, capable of working independently and driving self-accountability around quality and speed of work.
- Excellent time management skills and a belief that details and accuracy matter.
We offer a wide range of benefits, including:
- 22 weeks paid parental leave for primary caregivers.
- Four weeks paid secondary caregivers leave.
- Six weeks paid gender affirming care leave.
- Proudly recognized as one of Australia's Best Workplaces by Great Place to Work, an AFR BOSS Best Place to Work, a Family Friendly Workplace, and WGEA Employer of Choice for Gender Equality.
-
Customer Service Representative
2 weeks ago
Melbourne, Victoria, Australia City Facilities Management Full timeCity Facilities Management Customer Service Representative OpportunityWe are seeking a motivated and ambitious customer service representative to join our fast-paced, professional team at City Facilities Management. This permanent part-time opportunity involves working 16 hours over Saturday and Sunday between 7:00am and 7:00pm, with a regular weekend shift...
-
Customer Service Representative
2 weeks ago
Melbourne, Victoria, Australia City Facilities Management Full timeJob Title: Customer Service Representative - Facilities ManagementWe are seeking an enthusiastic and motivated individual to join our team as a Customer Service Representative - Facilities Management. This is a permanent opportunity that will take your career to the next level.
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia City Facilities Management Full timeCompany OverviewCity FM Australia, a leading provider of facilities management services, is seeking an enthusiastic and motivated customer service representative to join their professional team. With a focus on safe, successful, and sustainable outcomes, City FM Australia delivers world-class solutions to its partners.Estimated Salary: AU$70,000 - AU$80,000...
-
Customer Service Representative
4 weeks ago
Melbourne, Victoria, Australia City Facilities Management Full timeAbout the Role:City Facilities Management is seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our valued customers, resolving their queries and issues in a timely and professional manner.Key Responsibilities:Manage a...
-
Customer Service Representative
2 weeks ago
Melbourne, Victoria, Australia City Facilities Management Full timeCity FM Australia, a leading provider of facilities management solutions, offers a unique opportunity for an ambitious customer service representative to join their team.The role involves managing high volumes of inbound and outbound calls, resolving customer issues, and providing exceptional service. About City FM AustraliaCity FM Australia is a fast-paced,...
-
Customer Service Representative
3 weeks ago
Melbourne, Victoria, Australia City Facilities Management Full timeAt City Facilities Management, we're seeking a skilled Customer Service Representative to join our team. Reporting to the Critical Incident Desk Supervisor, this permanent opportunity will take your career to the next level. You'll be working in a fast-paced, driven, and diverse environment, covering Monday to Friday shifts between 7:00am and 7:00pm.Why City...
-
Customer Service Representative
1 week ago
Melbourne, Victoria, Australia City Facilities Management Full timeAt City Facilities Management, we're committed to delivering exceptional facilities management solutions that ensure safe, successful and sustainable outcomes for our partners.About the RoleThis is a fantastic opportunity for an enthusiastic and motivated customer service representative to join our fast-paced team. As a customer service representative,...
-
Customer Service Representative
5 days ago
Melbourne, Victoria, Australia City Facilities Management Full timeAbout UsAt City FM Australia, we pride ourselves on delivering world-class facilities management, engineering, and energy solutions that ensure safe, successful, and sustainable outcomes for our partners.The OpportunityWe are seeking an enthusiastic, motivated, and ambitious customer service representative to join our fast-paced and professional team. This...
-
Customer Success and Relationship Manager
4 days ago
Melbourne, Victoria, Australia Maersk AS BRANCH Australia Full timeMaersk A/S BRANCH Australia is a global leader in integrated logistics, pioneering the industry for over a century. Our commitment to innovation and transformation has redefined the boundaries of possibility, setting new standards for efficiency, sustainability, and excellence.We believe in the power of diversity, collaboration, and continuous learning,...
-
Customer Relations Representative
3 weeks ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeKey ResponsibilitiesAs the primary point of contact for customers, you will provide exceptional service and support to internal stakeholders across all business units. Your primary goal is to assist customers throughout their journey, ensuring a seamless and satisfactory experience.Customer Service Expertise: Demonstrate a superior customer service...
-
Customer Service Representative
3 weeks ago
Melbourne, Victoria, Australia City Facilities Management Full timeAt City Facilities Management, we offer a unique opportunity for an enthusiastic and motivated customer service representative to join our fast-paced team. As a key member of our customer service team, you will provide exceptional service to our valued customers, ensuring safe, successful, and sustainable outcomes.Key Responsibilities:Manage a high volume of...
-
Customer Service Representative: Administration
4 weeks ago
Melbourne, Victoria, Australia City Facilities Management Full timeJob Title: Customer Service Representative - Administration & Office SupportJob Summary: We are seeking an enthusiastic and motivated customer service representative to join our fast-paced team in City Facilities Management. As a key member of our team, you will be responsible for providing exceptional service to our valued customers, ensuring their needs...
-
Customer Service Representative
4 weeks ago
Melbourne, Victoria, Australia City Facilities Management Full timeKey ResponsibilitiesDeliver exceptional customer service by effectively managing a high volume of inbound and outbound calls.Resolve, manage and escalate incidents logged by customers while adhering to agreed service levels and KPI's.Provide swift and efficient service by building relationships and rapport with customers, both internal and...
-
Career Opportunities in Facilities Management
2 weeks ago
Melbourne, Victoria, Australia City Facilities Management Full timeCity Facilities Management: A Leader in Facilities Management SolutionsCity FM Australia is a pioneering company in the field of facilities management, engineering, and energy solutions. Our mission is to provide safe, successful, and sustainable outcomes for our partners.We are seeking an enthusiastic and motivated customer service representative to join...
-
Customer Service Representative
4 weeks ago
Melbourne, Victoria, Australia City Facilities Management Full timeCity Facilities Management provides world-class facilities management, engineering, and energy solutions. We ensure safe, successful, and sustainable outcomes for our partners.The Opportunity:We are seeking an enthusiastic and motivated individual to join our critical incident desk team. This permanent opportunity offers a chance to work in a fast-paced and...
-
Customer Engagement Representative
1 week ago
Melbourne, Victoria, Australia Customer Engagement Centre Full timeAbout UsMetricon Homes is a leading Australian home builder with a reputation for delivering exceptional customer experiences. Our team is dedicated to providing top-notch service and support to our customers.
-
Customer Relationship Manager
1 month ago
Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full timeAbout Bendigo BankWe're a community-focused bank that offers every opportunity for growth and development. Our team is passionate about supporting our customers and making a positive impact on our communities.About the RoleAs a Customer Relationship Manager, you'll be responsible for delivering exceptional customer experiences and driving business growth...
-
Customer Relationship Development Representative
2 weeks ago
Melbourne, Victoria, Australia Capricorn Full timeImprove the lives of over 29,000 Members across Australia and New Zealand by supporting them in building stronger automotive businesses with Capricorn Society.Capricorn is a purpose-led financial services organisation that provides products and services including trade credit, risk protection, equipment finance, trade events, travel services, fuel cards and...
-
Customer Relationship Manager
1 week ago
Melbourne, Victoria, Australia Bendigo and Adelaide Bank Full timeAbout the RoleWe are seeking a skilled Customer Relationship Manager to join our team. As a key member of our branch network, you will play a vital role in delivering exceptional customer experiences and driving business growth.This permanent full-time position offers the opportunity to work across multiple branches, providing genuine variety in your work...
-
Customer Support Representative
1 week ago
Melbourne, Victoria, Australia City Facilities Management Full timeAbout City Facilities Management">City FM Australia provides world-leading facilities management, engineering, and energy solutions to ensure safe, successful, and sustainable outcomes for our partners.">The Opportunity">This permanent role offers an enthusiastic, motivated, and customer-centric individual the chance to join a fast-paced, driven, and diverse...
