Customer Relationship Development Specialist
3 days ago
As a key member of our team, you will leverage your exceptional customer service expertise to drive business growth and satisfaction through effective relationship management.
- Take ownership for managing customer relationships to support ongoing development, enhance customer satisfaction, and achieve revenue objectives.
- Contribute to implementing strategies that support the retention and expansion of customer portfolios.
- Manage sales and service contracts, identifying opportunities, responding to queries, and escalating issues as required.
- Collaborate with colleagues and stakeholders to identify and qualify leads.
- Develop and maintain account plans that foster ongoing relationship development.
This is a permanent full-time position. To succeed in this role, you'll bring strong communication, interpersonal, and presentation skills.
- A strategic thinker with adaptability.
- Ability to impact performance and team engagement.
The ideal candidate demonstrates commitment to building lasting relationships and working collaboratively with stakeholders. Preferred skills include understanding the business and its customers, operations, and market dynamics.
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