Customer Relationship Manager

1 week ago

Townsville, Queensland, Australia beBeeAccount Full time $60,000 - $100,000
Account Management Role

This is a challenging position that requires you to achieve sales budget objectives, facilitate appliance sales, and maintain customer relationships.

  • You will be responsible for achieving LP Gas sales budget being agreed sales volume, margin and product group objectives.
  • You will also need to facilitate appliance sales as appropriate, maintain and develop existing customer base volumes and margins as per Branch requirements.
  • Maintain customer relationships and schedule customer contact to ensure maximum call value.
  • Complete a minimum of 95% of calls as per monthly call schedule.
  • Submit Monthly planners and reports on due dates.
  • Identify load build opportunities throughout the geographic area and pass leads onto relevant personnel for follow up.
  • Report on all product categories in relevant branch in regard to margin, volume and competitor activity.
  • Re-sign customer accounts as they fall due, prepare a Business Approval Model for all re-signs and follow company Delegation of Authority (DOA) in all instances.
  • Establish and maintain data on the customer information base, via appropriate EWS screens and develop trade allies and ensure they are serviced.
Key Requirements
  • Two to three years field sales experience.
  • Clean and valid drivers licence is required for this role.
  • Strong customer focus and results orientated.
  • Negotiation and conflict management skills.
  • Excellent oral and written communication skills.
Why This Role

This role offers a great opportunity to work with a diverse range of customers and to develop your skills in account management.

What We Offer

We offer a competitive salary and benefits package, as well as opportunities for career advancement.

Our company is committed to providing a supportive and inclusive work environment.

How to Apply

If you are interested in this role, please submit your application via our online job market.

In order to apply, you must have full work rights in Australia.

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