Traffic Management Coordinator

3 weeks ago


Frankston South, Victoria, Australia Service Stream Full time

About the Role

Service Stream is seeking a Control Room Operator to join the team delivering projects in transportation. The successful candidate will be responsible for ensuring the asset remains free of hazards and maintaining customer experience through traffic flow and minimization of disruption.

Key Responsibilities:
  • Perform duties of the Control Room Operator in 24-hour, 7-day week operation.
  • Monitor the asset and identify congestion using surveillance systems.
  • Initiate incident and emergency response processes according to policies and procedures.
  • Report and document incidents, collisions, complaints, and equipment failures.
  • Actively monitor and respond to alarms associated with ITS systems.
  • Proactively manage KPIs for the Peninsula Link Control Room.
  • Provide support on other activities where applicable with opportunity for further training.

About You

To be successful in this role, you have exceptional communication skills, both verbal and written; excellent documentation skills, and high-level problem-solving skills, including ability to develop innovative solutions. Additional requirements include the ability to work on a 24/7 rotating shift basis, experience working in a Control Room or similar environment, ability to work individually and as part of a team, and good computer skills. A valid Australian driver's license is also required.

Salary and Benefits

This full-time position offers an estimated salary of $70,000 - $90,000 per annum, depending on experience. As a member of our team, you can expect opportunities for professional growth, flexible working arrangements, and a comprehensive benefits package. We value diversity and inclusion, and strongly encourage applications from underrepresented groups.

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