Traffic Control Operations Specialist

2 days ago


Frankston South, Victoria, Australia Service Stream Full time
Job Summary:

We are seeking a skilled Traffic Control Room Operator to join our team in Frankston, Victoria.

The successful candidate will be responsible for monitoring and controlling traffic flow, identifying congestion, and responding to incidents and emergencies.

Key Responsibilities:
  • Operate the control room equipment to monitor traffic conditions and respond to incidents
  • Monitor and report on key performance indicators (KPIs) for the Peninsula Link Control Room
  • Work collaboratively with the Control Room Supervisor and other team members to ensure smooth operation of the control room
  • Provide exceptional customer service and maintain a positive working relationship with stakeholders
About You:

To be successful in this role, you will require exceptional communication skills, excellent documentation skills, and high-level problem-solving skills.

You will also need to be able to work independently and as part of a team, have good computer skills, and hold a current and valid Australian Driver's license.

Requirements:
  • Experience working in a control room or similar environment
  • Ability to work on a 24/7 rotating shift basis (12hr shifts)
  • Good understanding of traffic operations and management
  • High school diploma or equivalent required
  • Certificate IV in Traffic Operations an advantage
About Us:

Service Stream is a leading provider of infrastructure services, delivering end-to-end solutions across telecommunications, utilities, transport, defence, and social infrastructure industries.

We value diversity and inclusion and are committed to creating a workplace culture that supports the well-being and success of all employees.



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