Operations Coordinator
5 days ago
MAPM International is a leading independent footwear supplier based in South Yarra, Melbourne. We've been proudly serving the Australian and New Zealand markets since 1996 with our beloved brands—Wild Rhino, Nude, and JayneSays.
We're expanding rapidly across retail, wholesale, and online channels, and we need an experienced Operations Coordinator to join our team.
The RoleThis role is at the heart of our operations, ensuring seamless coordination across various areas of our business while delivering exceptional customer service.
- Key Responsibilities:
- Respond to customer inquiries across multiple platforms (phone, email, website chat) with warmth and professionalism
- Manage inventory, process online orders, and handle returns
- Coordinate office logistics, including postal and courier deliveries
- Organise travel arrangements for our MAPM International team
- Manage office supplies and stationery orders
- Handle office expense management and credit card reconciliations
- Support general administrative tasks as needed across the business
- Maintain a customer-centric approach in all tasks
We're looking for someone who thrives in a fast-paced environment and brings a positive attitude to every task.
- You have proven experience in a similar role
- You're passionate about problem-solving and working under pressure
- You possess high attention to detail and accuracy in data entry
- You have strong communication and organisational skills
- You're proficient in MS Office
- You have a team-oriented mindset and ability to multi-task
- You excel in time management
At MAPM International, we believe in teamwork and celebrating our successes together. We offer a fun, collaborative work environment with regular team activities, generous staff discounts, and plenty of opportunities for career growth as we continue to expand.
Our estimated annual salary range for this position is $60,000 - $80,000 AUD, depending on your level of experience and qualifications.
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