Business Operations Coordinator
1 month ago
MAPM International is a leading independent footwear supplier based in South Yarra, Melbourne. We have been proudly serving the market since 1996 with our beloved brands—Wild Rhino, Nude, and JayneSays.
We are seeking an enthusiastic and driven individual to join our team as a full-time Business Operations Coordinator.
The Role
You will be at the heart of our operations, ensuring smooth coordination across various areas of our business while delivering exceptional customer service. Your key responsibilities will include:
- Responding to customer inquiries with warmth and professionalism across multiple platforms (phone, email, website chat)
- Managing inventory, processing online orders, and handling returns efficiently
- Coordinating office logistics, including postal and courier deliveries timely manner
- Organising travel arrangements for our MAPM team members
- Managing office supplies and stationery orders effectively
- Handling office expense management and credit card reconciliations accurately
- Supporting general administrative tasks as needed across the business
About You
We're looking for someone who thrives in a fast-paced environment and brings a positive attitude to every task. To be successful in this role, you will need:
- Proven experience in a similar role, preferably in the retail or wholesale industry
- A passion for problem-solving and working under pressure
- High attention to detail and accuracy in data entry
- Strong communication and organisational skills
- Intermediate skills in MS Office
- A team-oriented mindset and ability to multi-task effectively
About the Opportunity
This is a fantastic opportunity to be part of a dynamic company that values its people and their contributions. We offer a fun, collaborative work environment with monthly team activities, generous staff discounts, and plenty of opportunities for career growth.
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