Client Relationship Manager

5 days ago


Brisbane, Queensland, Australia Aidacare Pty Ltd Full time

Aidacare is a top company in the Healthcare Equipment Industry, dedicated to excellence and customer satisfaction.

This role as a Client Relationship Manager requires building strong relationships with customers through face-to-face service, demonstrating product knowledge and equipment. The goal is to increase sales and customer satisfaction by working closely with clients and ensuring a positive experience.

Responsibilities include:

  • Greet customers with a sales-focused approach and deliver excellent customer service
  • Resolve customer questions and concerns efficiently
  • Learn and stay up-to-date with our products and services to enhance customer experience
  • Assist customers with accurate and timely order placement, tracking, and processing to encourage repeat business
  • Maintain showroom inventory and presentation as required

Key Skills:

  • Previous customer service or industry experience preferred but not essential
  • Excellent verbal and written communication skills are essential
  • Adept at navigating computer systems to manage customer interactions and records
  • Ability to remain composed in a fast-paced work environment and under pressure

What We Provide:

  • Employee discounts on Aidacare health equipment products and services
  • Quarterly incentive scheme
  • Employee Assistance Program to support mental wellness
  • Benefits package includes discounts for retail, insurance, gym, and more


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