Senior GTM and Channel Enablement Manager

1 week ago


Macquarie Park, Australia Singtel Full time
About the Role

We are seeking a highly skilled Senior GTM and Channel Enablement Manager to join our team at Optus. As a key member of our GTM and Channel Enablement team, you will be responsible for driving customer-facing initiatives in the Postpaid portfolio to meet annual operating plan (AOP) targets through effective product offers.

Key Responsibilities
  • Develop and execute tactical execution plans to drive customer growth and retention.
  • Collaborate with cross-functional teams to ensure impactful go-to-market programs and translate strategies into customer-led actions.
  • Act as a customer advocate, focusing on customer insights and experiences, while seeking innovative ways to improve GTM strategies and processes.
  • Manage stakeholder relationships and ensure strong customer focus and compliance with industry practices.
  • Coordinate GTM risk and compliance processes, ensuring adherence to key processes to improve communication quality and reduce incidents.
  • Develop tailored front line enablement and learning to support partners in frontline readiness for major go-to-market initiatives.
Requirements
  • Proven experience in GTM telecommunications, product, marketing, CVM, or similar areas.
  • Demonstrated ability in complex stakeholder management.
  • Marketing plan development including positioning, promotion, and pricing.
  • Ability to turn strategy into viable and effective business execution.
  • Telecommunications or other service proven experience.
  • Degree or equivalent experience in Marketing, Business or Engineering.
About Optus

At Optus, we value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all employees. We believe that our differences are what make us stronger, and we are proud to be an equal opportunity employer.

We offer a range of benefits and perks, including flexible working arrangements, inclusive paid parental leave, and access to a range of employee-led volunteer groups. We also offer opportunities for professional development and growth, including access to an extensive online and facilitator-led learning catalogue.

Join us at Optus and be part of a team that is passionate about delivering exceptional customer experiences and driving business growth.



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