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Senior GTM and Channel Enablement Manager

2 months ago

Macquarie Park, Australia Singtel Group Full time
About the Role

We are seeking a highly skilled Senior GTM and Channel Enablement Manager to join our team at Optus. As a key member of our GTM and Channel Enablement team, you will be responsible for driving customer-facing initiatives in the Postpaid portfolio to meet annual operating plan (AOP) targets through effective product offers.

Key Responsibilities
  • Develop and execute GTM strategies to drive customer engagement and acquisition.
  • Collaborate with cross-functional teams to ensure impactful go-to-market programs and translate strategies into customer-led actions.
  • Act as a customer advocate, focusing on customer insights and experiences, while seeking innovative ways to improve GTM strategies and processes.
  • Manage stakeholder relationships and ensure strong customer focus and compliance with industry practices.
  • Coordinate GTM risk and compliance processes, ensuring adherence to key processes to improve communication quality and reduce incidents.
Requirements
  • Proven experience in GTM telecommunications, product, marketing, CVM, or similar areas.
  • Demonstrated ability in complex stakeholder management.
  • Marketing plan development including positioning, promotion, and pricing.
  • Ability to turn strategy into viable and effective business execution.
  • Telecommunications or other service proven experience.
  • Degree or equivalent experience in Marketing, Business or Engineering.
What We Offer
  • 3 days in the office, 2 days remote – with flexible hours to suit.
  • Inclusive paid parental leave, up to 14 weeks for the primary care giver.
  • All Optus employees have access to resources, webinars and support via the 'Parents at Work portal'.
  • Own your own growth by accessing an extensive online and facilitator led learning catalogue – even earn a MBA micro-credential via OptusU (University).
  • Connect at work through one of our employee-led volunteer groups: Culture Connect, Elevate Women, Disability Network, Express Yourself (LGBTQIA+), United Veterans and Yarn Network.
  • Vibrant campus life, variety of facilities including restaurants, cafes, gymnasium, GP, and post office.
  • Two easy travel options to Sydney Campus: Optus bus from Sydney CBD (20min travel time) and Macquarie University Metro Station (every 6-8 minutes); morning and afternoon.
Join Our Team

We are committed to ensuring that our application process provides an equal employment opportunity to all job seekers, including individuals from diverse gender, cultural and linguistic backgrounds, individuals with a disability, individuals identifying as being part of the LGBTQIA+ community, individuals who may have served in the armed forces or who identify as Aboriginal and/or Torres Strait Islander. If you require any adjustments or accessibility support to participate fairly and equitably in the recruitment process, please email along with your preferred method of contact and we will be in touch.

For more information on Diversity, Inclusion & Belonging at Optus, please visit