Senior Manager Customer Protection and Risk

6 days ago


Brisbane, Queensland, Australia Bendigo and Adelaide Bank Full time
About the Role

We are seeking an experienced Senior Manager to lead our Customer Protection and Financial Crime team. As a key member of our leadership team, you will be responsible for shaping and implementing our financial crime strategy, providing strategic and operational leadership, and guiding our teams to deliver high-quality services.

Key Responsibilities
  • Provide strategic and operational leadership to our Customer Protection and Financial Crime team.
  • Develop and implement our financial crime strategy, ensuring alignment with our business objectives.
  • Guide and coach our teams to deliver high-quality services, focusing on customer protection and financial crime prevention.
  • Champion clear appetite statements, industry best practices, and standards across our financial crime control environment.
  • Support the provision of clear insights and reporting to our Board and Executives on the performance of our financial crime framework.
About Us

Bendigo and Adelaide Bank is a leading Australian bank, committed to delivering exceptional customer experiences and supporting the prosperity of our customers and communities. We value diversity and inclusion, and we are committed to creating a workplace that is welcoming and inclusive for all.

What We Offer
  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A flexible work arrangement, including a hybrid model with a minimum of two days per week based out of our nearest Corporate Office.


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