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Technical Systems Specialist
2 weeks ago
A technical services engineer role is available in the Canberra region. The successful candidate will work with on-premises infrastructure and applications, providing technical guidance and support.
Job DescriptionThe Technical Services Engineer position requires a strong understanding of Windows Server environments, including installation, configuration, maintenance, and troubleshooting of Windows Server Operating systems. Experience with Active Directory, Group Policy, DHCP, DNS, Windows Update Services, and TCP/IP is also essential.
In addition to technical skills, the ideal candidate should possess excellent problem-solving, analytical, and communication skills. They must be able to work effectively within a team and collaborate with colleagues to achieve shared goals.
This role involves working with complex technical issues, identifying problems, and developing solutions. The ability to adapt quickly to changing circumstances and prioritize tasks effectively is crucial.
- Maintain, monitor, and alert services within the on-premise infrastructure
- Provide technical guidance during new technologies initiatives
- Work within a team as an established systems/product/security specialist to support end users
- Follow established processes, releasing to the change control process verified, validated, and documented enhancements to eliminate problems and proactively develop the service
To be considered for this role, you should have:
- Strong knowledge and experience in Windows Server environments
- Experience with virtualisation technologies, dependencies, and corresponding management tools
- Experience in load balancing technologies
- Experience in Storage Management such as SAN/NAS and RAID configurations
- Experience of Backup and disaster recovery methodologies using tools like NetBackup
- A working knowledge of PowerShell to automate administrative tasks and processes
- An understanding of hardware management including Installation, configuration, and maintenance of physical servers, server racks, cabling, and local power management
We offer a range of benefits to support your career development and well-being:
- A competitive salary and benefits package
- Ongoing training and professional development opportunities
- A supportive and collaborative work environment
- The opportunity to work with a diverse range of clients and projects
We are committed to creating a workplace that values diversity, equity, and inclusion. We believe that a diverse workforce brings different perspectives and ideas, which helps us deliver better outcomes for our clients.
We are an equal opportunities employer and welcome applications from people of all backgrounds. If you are passionate about technology and customer service, we encourage you to apply for this exciting opportunity.