Technical Support Specialist

1 day ago

Canberra, ACT, Australia beBeeTechnical Full time $90,000 - $125,000
Job Title: Technical Support Specialist

We are seeking an experienced technical support specialist to join our team in managing the day-to-day operations of a human resources system. The successful candidate will have strong technical skills, attention to detail, and analytical skills.

About the Role
  • The role involves configuring, testing, and change management activities for the system.
  • You will work closely with colleagues to identify and implement payroll and system priorities and project activities.
  • C coordination of system controls, protocols, and procedures is also key to this role.
  • As a technical expert, you will provide advice to resolve complex issues and assist users of the system and Employee Self Service applications.
  • Maintenance and development of interfaces with other systems is also part of the job.
  • Progression and delivery of work priorities will be monitored regularly.
Key Responsibilities
  • Configure and test system components.
  • Manage change control processes.
  • Develop and maintain documentation.
  • Provide technical support to users.
  • Collaborate with stakeholders to identify business needs.
Requirements
  • Experience in technical support roles.
  • Strong technical skills and analytical abilities.
  • Excellent communication and interpersonal skills.
  • Able to work independently and as part of a team.
Benefits

This role offers a challenging and rewarding career path with opportunities for professional growth and development.

We offer flexible work arrangements to suit your needs.

What We Offer

In addition to a competitive salary and benefits package, we offer:

  • A dynamic and supportive work environment.
  • Ongoing training and development opportunities.
  • Flexible work arrangements.

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