Delivering Exceptional Guest Experiences

6 days ago

Adelaide, South Australia beBeeExperience Full time $60,000 - $85,000
Hotel Experience SpecialistWe are seeking a highly skilled and professional Hotel Experience Specialist to join our team.The ideal candidate will possess excellent communication and interpersonal skills, with the ability to work effectively in a fast-paced environment.Key Responsibilities:
  • Guest Relations: Provide exceptional service to guests, ensuring their needs are met and exceeded.
  • Concierge Duties: Assist with concierge duties, including valet parking, luggage handling, and supporting the rooms division as needed.
  • Knowledge and Support: Provide comprehensive knowledge of hotel facilities, operating hours, costs, and local attractions, services, and activities.
  • Maintenance and Housekeeping: Maintain the foyer areas, driveways, and porch in spotless condition at all times.
  • Inventory Management: Ensure the Concierge Desk is adequately stocked with necessary supplies.

This role offers an exciting opportunity to contribute to delivering exceptional service to our guests and to be part of a professional team.

Accor Group is committed to providing equal employment opportunities for all candidates.

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