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Claims Registration and Eligibility Expert

2 months ago


Melbourne, Victoria, Australia Gallagher Full time
About the Role

We are seeking a highly skilled and detail-oriented New Claims Coordinator to join our Eligibility team at Gallagher Bassett. As a key member of our team, you will play a critical role in ensuring the timely and accurate registration of new claims, enabling our eligibility function to make informed decisions.

Key Responsibilities
  • Accurately identify and code new claims, ensuring compliance with specified timeframes
  • Register new claims in a timely and efficient manner, maintaining high levels of accuracy
  • Verify claim lodgement details with employers and workers, as required
  • Monitor new claims inboxes and registration queues, taking prompt action as necessary
Requirements
  • High attention to detail and accuracy in data entry
  • Excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders
  • Tertiary qualifications in an appropriate discipline, preferred
What We Offer
  • Attractive remuneration packaging and flexible work arrangements, including work-from-home options
  • Paid parental leave and a range of staff benefits
  • Opportunities for ongoing education and development, including mentoring and training programs
  • A collaborative and supportive working environment, built around great team support and rewarding opportunities
About Us

Gallagher Bassett is Australia and New Zealand's premier third-party claims administrator. We manage claims on behalf of insurers, brokers, government bodies, and self-insured organizations. As part of the leading global risk management and insurance group, Arthur J Gallagher & Co., we offer a unique and positive culture underpinned by The Gallagher Way – values lived daily by our people.