Guest Experience Coordinator

2 weeks ago

Brisbane, Queensland, Australia beBeeGuestExperience Full time $45,000 - $55,000
Job Description

We are seeking a highly detail-oriented and guest-focused individual to join our housekeeping team as a Guest Experience Coordinator. This role is perfect for someone who takes pride in delivering exceptional service and ensuring every guest has an unforgettable experience.

Main Responsibilities:

  • Maintain the highest level of cleanliness and presentation standards in all areas of the hotel, including rooms, public spaces, and grounds.
  • Provide proactive and personalized support to guests, addressing any concerns or issues promptly and professionally.
  • Work collaboratively with other departments to ensure seamless delivery of services and exceed guest expectations.

Requirements

To be successful in this role, you will need:

  • Attention to Detail: You have a keen eye for detail and take pride in your work, ensuring every aspect of the job is completed to a high standard.
  • Strong Communication Skills: You possess excellent communication skills, both written and verbal, and can effectively interact with guests and colleagues.
  • Teamwork and Flexibility: You are a team player who is flexible and adaptable, able to work varied shifts and respond to changing priorities.

Benefits

As a Guest Experience Coordinator, you will enjoy:

  • A Competitive Salary: A market-competitive salary that reflects your value to the team.
  • Ongoing Training and Development: Opportunities to develop new skills and advance your career within the company.
  • A Supportive Team Environment: A positive and collaborative team culture that encourages growth and success.

About Us

Our company is dedicated to providing exceptional experiences for our guests. We are passionate about delivering outstanding service and creating memorable moments that leave a lasting impression.

Aboriginal & Torres Strait Islander people are encouraged to apply for this opportunity.

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