Guest Experience Coordinator

2 weeks ago

Brisbane, Queensland, Australia beBeeCustomer Full time $55,000 - $80,000

Delivering exceptional guest experiences requires a blend of skills, knowledge and passion. If you are a motivated individual who thrives in a fast-paced environment, we encourage you to consider this exciting opportunity as a Guest Service Agent.

This is an ideal role for someone who enjoys working with people, providing them with information and support to ensure their stay is memorable and enjoyable. As a Guest Service Agent, you will be the first point of contact for guests and visitors, handling all aspects of front office operations including check-in, check-out and managing guest accounts.

The ability to multitask, think on your feet and work under pressure is essential for this role. You will also need strong communication skills, pride in personal presentation and a genuine customer service focus.

Working in our vibrant Front Office Team, you will have the opportunity to build your career with a global hospitality company that values its employees and provides opportunities for growth and development.

Key Responsibilities:

  • Deliver exceptional guest service from check-in to check-out
  • Manage front office operations, including reservations and guest accounts
  • Provide local information and recommendations to guests
  • Work effectively under pressure, multitasking and thinking on your feet
  • Maintain high standards of personal presentation and communication skills

What We Are Looking For:

  • A motivated and passionate individual who thrives in a fast-paced environment
  • Strong communication and interpersonal skills
  • Ability to multitask and work under pressure
  • Genuine customer service focus and a commitment to delivering exceptional guest experiences

Why Work For Us?

  • Opportunities for career growth and development within a global hospitality company
  • Collaborative and supportive team environment
  • Competitive salary and benefits package

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