Service Operations Manager
3 weeks ago
We are seeking a highly skilled Service Operations Manager to lead our service team in Warwick Farm. As a natural leader, you will be responsible for driving growth opportunities, ensuring efficient operations, and achieving manufacturer targets.
Key Responsibilities:
- Lead the service team to maximize and sustain growth opportunities.
- Take ownership of the service department's performance and daily activities.
- Ensure all internal KPIs and manufacturer targets are met, including customer satisfaction.
- Drive the service team to attain the highest possible productivity and quality standards.
- Collaborate closely with all departments within the business.
- Maintain a high standard of WHS compliance.
Requirements:
- Previous experience as a Service Manager or 2IC within the automotive industry.
- Exceptional people management and leadership skills.
- Comprehensive understanding of workshop processes and procedures.
- Strong customer service focus.
- Outstanding problem-solving abilities.
- Capacity to meet deadlines and targets under pressure.
What We Offer:
- Attractive salary, commission package, and company car.
- Opportunity to work in a well-established company with an excellent reputation for customer service.
- Career advancement opportunities within one of the largest automotive companies.
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