Service Operations Manager

7 days ago


Warwick Farm, New South Wales, Australia James Frizelle`s Automotive Group Full time
About the Role

We are seeking a highly skilled Service Operations Manager to lead our service team in Warwick Farm. As a natural leader, you will be responsible for driving growth opportunities, ensuring efficient operations, and achieving manufacturer targets.

Key Responsibilities:
  • Lead the service team to maximize and sustain growth opportunities.
  • Take ownership of the service department's performance and daily activities.
  • Ensure all internal KPIs and manufacturer targets are met, including customer satisfaction.
  • Drive the service team to attain the highest possible productivity and quality standards.
  • Collaborate closely with all departments within the business.
  • Maintain a high standard of WHS compliance.

Requirements:
  • Previous experience as a Service Manager or 2IC within the automotive industry.
  • Exceptional people management and leadership skills.
  • Comprehensive understanding of workshop processes and procedures.
  • Strong customer service focus.
  • Outstanding problem-solving abilities.
  • Capacity to meet deadlines and targets under pressure.

What We Offer:
  • Attractive salary, commission package, and company car.
  • Opportunity to work in a well-established company with an excellent reputation for customer service.
  • Career advancement opportunities within one of the largest automotive companies.


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