Workshop Operations Manager
4 weeks ago
We are seeking an experienced and motivated Workshop Controller to join our busy Honda, Isuzu, and Jeep Service team in Warwick Farm. As a key member of our team, you will be responsible for managing daily tasks for a team of technicians, overseeing productivity and efficiency, and prioritizing repair orders for timely completion.
Key responsibilities include:
- Managing daily tasks for a team of technicians
- Overseeing technician productivity and efficiency
- Prioritizing repair orders for timely completion
- Assisting with technical problem-solving
- Suggesting additional work to the Service Advisor team for customer notification
- Ensuring repair orders are completed correctly for warranty procedures
- Leading qualified technicians and apprentices to optimize service delivery
- Maintaining a safe work environment
- Assisting in setting and achieving service sales and profit objectives
- Controlling workshop activity to maximize profitability
Requirements include:
- Relevant work experience and trade qualifications
- Previous Workshop Controller experience (preferred but not essential)
- Current driver's license
- Excellent time management skills
- Team management experience
- MVTC essential
- Air-Conditioning License (preferred but not essential)
- ASCIS & AUVIS License (preferred but not essential)
- Enjoys working in a team environment
- Demonstrates care and attention to detail
- Good communication skills
- Works well within large teams and follows processes/instructions
- Punctual and reliable
We offer a supportive environment with ongoing feedback and guidance, as well as opportunities for growth and development. If you are a motivated and enthusiastic individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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