Claims Officer

2 days ago

Brisbane, Queensland, Australia Suncorp Group Full time
{"title": "Claims Officer", "description": "Job Summary

We are seeking a skilled Claims Officer to join our team at Suncorp Group. As a Claims Officer, you will be responsible for managing a portfolio of diverse personal injury claims in accordance with policies and procedures, ensuring the most cost-effective and timely outcomes are achieved.

Key Responsibilities
  • End-to-end management of Injury Liability claim files, ensuring best practice processes and procedures are maintained in a cost-effective and timely manner.
  • Provide underwriters and leadership with feedback around issues or risk deficiencies identified during a claim's management.
  • Contribute to the development of the Injury Liability market profile through Best in Class claims service to our targeted market segment.
  • Increase awareness of the cost and consequence of technical decisions with respect to our specialist portfolio.
  • Engage with internal stakeholders on the interpretation of policies and legislation as required.
Requirements
  • 5-10 years' experience managing a portfolio of liability claims.
  • Insurance Claims experience.
  • Knowledge and use of Mainframe applications/IT & reporting systems used by Commercial Claims.
  • Sound knowledge of applicable legislation, regulations and guidelines applicable to the department.
  • Ability to develop solutions and courses of action by using an information base to identify key issues, compare with other data and determine cause-effect relationships.
About Suncorp Group

Working as part of the Suncorp Group, you will have access to an unparalleled range of job opportunities across insurance, banking and corporate services. We promote a high-performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time. Suncorp has been awarded Employer of Choice for Gender Equality (EOCGE) by the Workplace Gender Equality Agency (WGEA) for seven years in a row.

", "lang_code": "en"}

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