Client Relationship Manager

2 days ago


Melbourne, Victoria, Australia McMillan Shakespeare Limited Full time
About the Role

The Client Relationship Manager is a key position within the McMillan Shakespeare Limited team, responsible for building and maintaining strong relationships with clients across various industries. This role requires a unique blend of business acumen, communication skills, and industry knowledge to drive client satisfaction and growth.

Key Responsibilities
  • Client Relationship Management: Develop and maintain strategic relationships with clients to ensure their needs are met and exceeded.
  • Account Management: Manage client accounts to achieve revenue growth, retention, and expansion.
  • Business Development: Identify new business opportunities and develop strategies to pursue them.
  • Sales and Marketing: Collaborate with internal stakeholders to develop and execute sales and marketing plans.
  • Client Services: Provide exceptional client service to ensure high levels of satisfaction and retention.
Requirements
  • Experience: Proven track record in account management, relationship management, or sales and marketing.
  • Skills: Excellent communication, negotiation, and problem-solving skills.
  • Knowledge: Strong understanding of the industry and market trends.
  • Education: Tertiary qualifications in business, marketing, or a related field.
What We Offer
  • Competitive Salary: A market-competitive salary package.
  • Benefits: Access to a range of benefits, including novated lease benefits and discounts.
  • Professional Development: Opportunities for professional growth and development.


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