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Client Relationship Manager
2 months ago
About the Role
Gallagher Bassett is seeking a highly skilled Client Manager to join our dynamic Client Services team. As a Client Manager, you will play a pivotal part in supporting our clients' needs and ensuring our operational team delivers exceptional outcomes in Workers Compensation claims management.
Key Responsibilities
- Forge strong relationships with existing and potential clients, providing troubleshooting support and assistance in achieving their performance goals.
- Proactively tailor services to meet client requirements and industry trends, analyzing claims trends and implementing processes to manage risks.
- Educate clients on compliant claims management and provide strategic solutions, managing conflicts between multiple parties.
- Lead claims reviews and ensure productive meetings between clients and our team, building and maintaining relationships with key internal stakeholders.
About You
To excel in this role, you will need to be an engaging Client Relationship expert with a proven track record in relationship management. Previous experience in the insurance/workers compensation industry or as a Client Manager is highly desirable.
What We Offer
- A competitive salary and attractive remuneration packaging.
- Flexible and hybrid work arrangements, including Work from Home.
- Paid Parental Leave and excellent working environment.
- Opportunities for ongoing education and development through both external and internal programs.
- A dedication to your wellbeing through our peer support program, corporate health insurance discounts, and wellness programs.
About Gallagher Bassett
Gallagher Bassett is a leading provider of career development opportunities, flexible work arrangements, and a range of employee benefits, discounts, and wellbeing programs. We value inclusion and diversity, and our team is renowned for its dedicated and approachable people, friendly, flexible, and inclusive working environment.
