Hotel Revenue Strategist

2 weeks ago

Melbourne, Victoria, Australia beBeeRevenue Full time $90,000 - $130,000
Job Title: Hotel Revenue and Sales Professional

The successful candidate will be responsible for maximizing hotel revenue through effective revenue management strategies, managing the hotel's pricing strategy on a daily basis.

Key Responsibilities:
  • Maintain, update, and share information in areas including competitor rate intelligence, RevPAR penetration (RGI), arrival and spending patterns of commercial accounts, denial reports, meeting space allocation, guest capture ratio, Loyalty program contribution, channel performance, and trends in rooms and non-rooms revenues by channel, segment, and account.
  • Understand hotel profitability composition and use this to evaluate business from local accounts and groups, providing input to future rate setting and negotiation.
  • Monitor competitor pricing for all revenue generating departments, understand local market dynamics, and recommend appropriate actions to the hotel team in weekly revenue meetings.
  • Conduct weekly rate/sell strategy (yield) meetings with General Manager, Hotel Manager, DOSM/DOS, Reservations Manager, Front Office Manager, F&B Director, and Finance Controller.
  • Facilitate weekly Revenue Meeting and generate reports and analyses needed for these meetings, displaying key facts/trends.
  • Monitor and determine demand periods for function space, rooms, and SPA, catering through analysis of historical data and current bookings.
  • Approve and/or implement sell strategies for all group proposals above 9 rooms on any one night, collaborating with Director of Sales or Director of Catering on setting group and conference rates.
  • Manage use of revenue systems and CRS on a daily basis, opening or closing rates and room types on CRS/PMS as necessary.
  • Train and support hotel teams on revenue systems functionality and enhancements.
  • Responsible for maximizing business through all channels, ensuring compliance with rate parity policies and managing third-party distributors.
  • Guardian of IBR, Melia CRS, and Revenue Management System, ensuring compliance with all IBR rules and standard processes.
  • Provide input to annual budget process on all revenue aspects of the business, and conduct monthly revenue management audits with Regional Director of Revenue.
  • Provides technical support to Reservations and Front Office on up-selling and negotiating techniques.
  • Champion special projects relating to market research and operational optimization, working with Human Resources on manpower planning and management needs for revenue department.Requirements:
    • Graduated Diploma or Degree in Hotel Management/Tourism Management/Business Administration.
    • Fluent in written and spoken English, a second language is an advantage (Mandarin).
    • Well-versed with hotel operations available technology (PMS, CRS, CM, RMS) and all distribution channels.
    • Understand regional and local market dynamics, local competitors, and destination events.
    • External candidates: 2-3 years of work experience in similar position in large hotels or international companies, previous Revenue Management or Pricing Experience is preferred.
    • Internal candidates: 1 year of work experience in similar position in MHI hotels.

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