Business Relationship Manager
1 week ago
Job Summary: We are seeking a highly skilled Account Manager to oversee and manage business operations for assigned client service areas. This is an outside, B2B account management position that requires strong selling skills and excellent relationship-building abilities.
">About the Role:
We are looking for an experienced professional with 2+ years of outside B2B account management experience, building maintenance or facility management preferred but not required. The ideal candidate will have a proven track record of success in a client retention role, with goals and metrics to support.
">Key Responsibilities:
- Manage all aspects of assigned client relationships, including client retention, expansion, and diversification of City Wide building solutions and/or products.
- Negotiate and enter into agreements with clients for additional services – determine pricing, staffing, and logistics.
- Supervise and direct Night Managers; ensure the client's strategy is executed and all services are performed correctly.
- Promote the sale of, procure, and monitor supplies for clients.
- Effectively communicate all client issues with Contractors and the Director of Operations (or owner); promptly address any client issues or problems that arise.
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Business Relationship Manager
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