Customer Service Ambassador

3 weeks ago


Townsville City Center, Queensland, Australia Lendlease Full time
Customer Service Representative

Lendlease is a leading property and infrastructure group, committed to creating exceptional customer experiences. We are seeking a skilled Customer Service Representative to join our team at our Centre in Shoreline - Redland Bay.

About the Role

This is a critical role that requires a strong understanding of customer service principles and exceptional communication skills. As a Customer Service Representative, you will be the face of our Centre, providing an exceptional customer experience for our customers. You will act as a key liaison between Centre Management, the Customer Service Team, and our customers, ensuring seamless communication and resolving any issues that may arise.

Key Responsibilities
  • Provide exceptional customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with Centre Management and the Customer Service Team to ensure seamless communication and effective issue resolution.
  • Perform sales administration and logistical activities, including updating sales contracts, systems maintenance, and data entry.
  • Contribute to sales operations and requirements, providing support in the analysis and preparation of sales reports.
  • Develop and maintain relationships with key stakeholders, including customers, Centre Management, and the Customer Service Team.
What We Offer

Lendlease is a diverse, flexible, and inclusive employer of choice. We offer a range of benefits, including:

  • A dynamic and supportive work environment.
  • Opportunities for professional growth and development.
  • A competitive salary and benefits package.
  • A generous parental leave policy.

We are committed to diversity, equity, and inclusion, and welcome applicants from all backgrounds. If you are passionate about delivering exceptional customer experiences and have a strong understanding of customer service principles, we encourage you to apply for this exciting opportunity.



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