Customer Service Ambassador

3 days ago


Townsville City Center, Queensland, Australia Lendlease Full time
About the Role

We are seeking a highly skilled Customer Service Representative to join our team at Lendlease. As a key liaison between Centre Management, the Customer Service Team, and our customers, you will play a critical role in providing an exceptional customer experience.

Key Responsibilities
  • Provide support in the analysis and preparation of sales reports, coordinating and gathering information, and contributing to sales operations and requirements.
  • Perform sales administration and logistical activities, including updating sales contracts, systems maintenance, data entry, and answering telephone enquiries to support efficient delivery of services.
  • Maintain relationships with key stakeholders and demonstrate strong interpersonal skills.
Requirements

To be successful in this role, you will have broad knowledge of customer service principles and specific knowledge of sales and marketing activities. You will be an exceptional communicator with strong customer service skills and the ability to work in a fast-paced environment.

About Lendlease

Lendlease is a diverse, flexible, and inclusive employer of choice. We engage, enable, and empower our people, and our commitment to Diversity, Equity, and Inclusion is reflected in our Elevate Reconciliation Action Plan, our Bronze Award with the Australian Workplace Equality Index by Pride in Diversity, and our generous parental leave policy.



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