Service Delivery Excellence Manager

3 days ago

Brisbane, Queensland, Australia beBeeStrategic Full time $121,200 - $145,900
Job Description

As a strategic leader, you will oversee the National Injury Insurance Agency's (NIISQ) partnerships with external service providers.

Key responsibilities include developing and implementing frameworks to drive positive outcomes for NIISQ participants.

Responsibilities
  • Develop and implement partnerships frameworks to drive positive results.
  • Manage multiple service provider partnerships to ensure high-quality service delivery.
  • Provide expert advice on partnerships to internal and external stakeholders.
  • Maintain up-to-date knowledge of relevant legislation and policies to ensure compliance.
About You
  • Strong commitment to shared values and a broad skillset including:
  • Expertise in managing partnerships under Queensland Government and NIISQ frameworks.
  • High-level communication and advisory skills with success in negotiating and influencing outcomes.

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