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Support Liaison

2 weeks ago

NewcastleMaitland, Australia beBeeCustomer Full time $71,423 - $81,539
Job Role

As a key liaison, you will be the primary contact for residents and their families, visitors, employees, and potential new residents, providing exceptional customer service while managing administrative tasks.

  • You will deliver outstanding support to all stakeholders while coordinating logistics and ensuring seamless operations.
About the Position:
  • This is a permanent part-time opportunity with flexible hours, allowing you to maintain a healthy work-life balance.
  • Previous experience in aged/health care is desirable but not essential, as we provide comprehensive training to ensure your success.
  • Strong communication skills, both written and verbal, are crucial for effective collaboration with colleagues and residents.
About You:
  • You possess excellent interpersonal skills, a commitment to delivering top-notch service, and a willingness to learn and adapt to new technologies and systems.
  • Proven organizational skills, attention to detail, and a proactive approach are highly valued in this role.

Key Responsibilities:

  • Provide exceptional customer service to residents and their families.
  • Manage administrative tasks efficiently, ensuring seamless day-to-day operations.
  • Collaborate effectively with colleagues and external stakeholders.
  • Maintain accurate records and reports.
  • Stay up-to-date with new technologies and systems.

Required Skills:

  • Excellent customer service skills.
  • Strong communication and interpersonal skills.
  • Ability to work effectively in a team environment.
  • Proven organizational skills and attention to detail.
  • Ability to learn new technologies and systems quickly.