Community Liaison Specialist

3 days ago


Newcastle, New South Wales, Australia beBeeCustomerService Full time $60,000 - $80,000

Job Title: Community Liaison Specialist

About the Role:

We are seeking a highly motivated individual to take on the role of Community Liaison Specialist. This exciting opportunity will see you working closely with participants, providing exceptional customer service and contributing to the development of innovative solutions to promote community inclusion.

Key Responsibilities:

  • Provide tailored support to participants, taking into account their unique needs and goals.
  • Contribute to the identification and pursuit of business growth opportunities.
  • Maintain accurate data to inform business development and operational marketing strategies.
  • Play a key role in delivering high-quality customer experiences that align with organisational objectives.

Requirements:

  • A minimum Level III VET Certificate or equivalent knowledge and experience.
  • A strong understanding of NDIS & DES services and person-centred practices.
  • The ability to demonstrate a positive, resilient approach to achieving outcomes for people with a disability.
  • A commitment to supporting individuals with disabilities to maximise their potential through quality customer service.
  • Demonstrated written and verbal communication skills.

Essential Criteria:

  • A valid NDIS Workers Check.
  • A current Working With Children Check.
  • A full driver's licence.


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