Front Desk Professional

1 day ago

Adelaide, South Australia beBeeLuxury Full time $35,000 - $55,000
Job Description

Delivering exceptional guest experiences in a luxury hotel environment is key to our success. As a Guest Service Agent, you will provide warm welcomes and fond farewells, ensuring guests feel valued and appreciated throughout their stay.

From handling guest enquiries and requests to managing room allocations and updating reservations, your attention to detail and excellent communication skills will make all the difference in creating an exquisite experience for our guests.

As a member of our Front Office team, you will be responsible for providing information about hotel facilities, available rooms, rates, and amenities, as well as handling all guest enquiries, requests, and comments in a timely and professional manner.

Required Skills and Qualifications
  • A strong focus on customer service with a Luxury Hotel background is advantageous
  • Strong computer skills; fluent with Microsoft Office and experience with Opera is highly advantageous
  • Excellent communication skills verbal and written; fluency in English is required
  • Prior experience in Hotel Front Office operations or similar is preferred
Benefits
  • Free employee meals available at our restaurant
  • In-house dry-cleaning service, which is also available for personal use at a discounted rate
  • Subsidised car parking and public transport tickets
  • Discounts available across our outlets
  • Employee reward and recognition programmes
  • Fantastic career and professional development opportunities
What You Will Look Like

Possessing impeccable customer service skills and experience, you will utilise your high attention to detail and excellent communication skills to create an exquisite experience for our guests. You will enjoy working in a fast-paced environment and have experience delivering exceptional Front Office operations and heightened guest experiences.

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