Service Supervisor NSW
4 weeks ago
We are seeking a highly skilled and experienced Service Supervisor to lead and supervise our team of Service Technicians at Diverseco Pty Ltd.
The successful candidate will be responsible for supervising and leading the team to achieve optimum customer and client service through efficient services and supervising the output, safety, and quality of the team.
This is a site-based role located at our Seven Hills NSW branch.
Key Responsibilities- Supervise and lead the team of Service Technicians to meet productivity, customer, and quality system needs.
- Respond to all service calls, book customer service requests, and coordinate service technician attendance for service agreements, calibrations, installations, and breakdowns with high accuracy.
- Work collectively with the service team to effectively plan and organise local and intrastate service jobs for the Service Technicians, while operating within job cost requirements.
- Collaborate with the State Manager to drive increasing service revenue and maximise chargeable hours.
- Grow and develop our contracted and non-contracted customer database through proactive and responsive service provision and communications.
- Complete all service call invoicing by month's end.
- Establish strong rapport with customers, suppliers, and managers to provide advice on the best approaches, methods, and time required for scheduled work.
- Assist with the training and mentoring of staff through regular and ongoing feedback.
- Closely monitor customer service reports, time sheets, invoices, and expense reports associated with Service Staff and Diverseco's customers.
- Ensure inventory allocation for service work is completed and accurate, including coordination with the inventory control function.
- Implement and maintain annual performance reviews and development plans for the team.
We are looking for a candidate with a minimum of 3 years' experience in a technical service supervision role with solid leadership and people management experience.
The ideal candidate will have experience completing performance management processes to develop and grow the team, supervising trade-based teams in an industrial environment, and possessing a strong work ethic, being a strong team player, and having a commitment to both individual and team goal achievements.
The successful candidate will also have high-level skills in Microsoft Word, Excel, and Outlook, and experience using Field Service Management (FSM) business system is highly desirable.
What We Offer- An attractive wage plus superannuation, in line with your skills and experiences.
- A professional safety culture that actively embraces and promotes diversity and inclusion.
- Access to Employee Assistant Program and a Health & Wellbeing app that includes access to cost-of-living discounts.
- Company Funded Income Protection Insurance.
- The opportunity to further develop your skills and professional development through courses run by recognised training organisations and third-party providers.
Apply now to take the next step in your career with Diverseco Pty Ltd.
-
Service Supervisor NSW
2 days ago
Sydney, New South Wales, Australia Diverseco Pty Ltd Full timeAbout Diverseco Pty LtdDiverseco Pty Ltd, a leading provider of measurement and automation solutions in Australia, is seeking a highly skilled Service Supervisor to join our team in NSW.About the RoleAs a Service Supervisor, you will be responsible for leading and supervising our team of Service Technicians to ensure the efficient delivery of services and...
-
Service Supervisor NSW
3 weeks ago
Sydney, New South Wales, Australia Diverseco Pty Ltd Full timeAt Diverseco Pty Ltd, we are seeking a highly skilled and experienced Service Supervisor to lead and supervise our team of Service Technicians.The successful candidate will be responsible for managing efficient services, supervising the output, safety, and quality of the team, and driving productivity, customer satisfaction, and quality outcomes in a...
-
Service Integration Supervisor
3 weeks ago
Sydney, New South Wales, Australia Legal Aid NSW Full timeExciting Opportunity for a Service Integration SupervisorLegal Aid NSW is seeking a highly skilled and experienced Service Integration Supervisor to lead our ICT Service Integration Team within the Service Management Business Unit.This is an exciting opportunity to optimize business outcomes and support the ICT strategic roadmap and corporate plans. As our...
-
Smart Metering NSW Supervisor
2 weeks ago
Sydney, New South Wales, Australia HRG Full timeJob Title: Smart Metering NSW SupervisorAbout the Role:We are seeking a highly skilled and experienced Smart Metering NSW Supervisor to join our team at HRG. As a Smart Metering NSW Supervisor, you will be responsible for leading a team of technicians and ensuring the safe and efficient installation of smart meters in NSW.Key Responsibilities:Lead a team of...
-
Service Supervisor NSW
2 weeks ago
Sydney, New South Wales, Australia Diverseco Pty Ltd Full timeAbout the Role:Diverseco Pty Ltd is seeking a highly skilled and experienced Service Supervisor to lead and supervise our team of Service Technicians in NSW. As a key member of the technical services team, you will be responsible for ensuring the productivity, customer satisfaction, and quality outcomes of the Diverseco Technical Services in a cost-effective...
-
Service Supervisor NSW
3 weeks ago
Sydney, New South Wales, Australia Diverseco Pty Ltd Full timeAbout the RoleDiverseco Pty Ltd is seeking a highly skilled and experienced Service Supervisor to lead and supervise our team of Service Technicians in NSW. The successful candidate will be responsible for managing efficient services, supervising the output, safety, and quality of the team, and driving productivity, customer satisfaction, and quality...
-
Service Supervisor NSW
4 weeks ago
Sydney, New South Wales, Australia Diverseco Pty Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Supervisor to lead and supervise our team of Service Technicians at Diverseco Pty Ltd.The successful candidate will be responsible for managing the team's productivity, customer satisfaction, and quality outcomes in a cost-effective manner.The role will involve supervising and leading the...
-
Service Supervisor NSW
2 weeks ago
Sydney, New South Wales, Australia Diverseco Pty Ltd Full timeAbout the RoleDiverseco Pty Ltd is seeking a highly skilled and experienced Service Supervisor to lead and supervise our team of Service Technicians in NSW. As a key member of our team, you will be responsible for ensuring the delivery of high-quality services to our customers.Key ResponsibilitiesSupervise and lead the team of Service Technicians to ensure...
-
Civil Works Supervisor
3 weeks ago
Sydney, New South Wales, Australia Constructability Recruitment Full timeJob SummaryWe are seeking an experienced Supervisor to lead a team on a major Transmission project in NSW. The successful candidate will have a strong background in civil works and be able to manage a crew on a 10/4 FIFO roster.Key ResponsibilitiesManage a team of civil workers on a major Transmission projectEnsure the project is delivered on time and within...
-
Service Supervisor NSW
1 month ago
Sydney, New South Wales, Australia Diverseco Pty Ltd Full timeAbout the RoleWe are seeking a highly organised and professional Service Supervisor to lead and supervise our team of Service Technicians at Diverseco Pty Ltd.The successful candidate will have a minimum of 3 years' experience in a technical service supervision role with solid leadership and people management experience. They will be responsible for...
-
Shift Supervisor
2 months ago
Sydney, New South Wales, Australia Legal Aid NSW Full timeAbout the RoleWe are seeking a highly skilled and experienced Shift Supervisor to join our Technology Command team. As a Shift Supervisor, you will be responsible for supervising, operating, and maintaining all NSW Police Data Centres, mainframes, and open systems, incorporating rotational 24/7 shiftwork.Key ResponsibilitiesSupervise and coordinate the...
-
Shift Supervisor
1 month ago
Sydney, New South Wales, Australia Legal Aid NSW Full timeAbout the RoleWe are seeking a highly skilled and experienced Shift Supervisor to join our Technology Command team. As a Shift Supervisor, you will be responsible for supervising, operating, and maintaining all NSW Police Data Centres, mainframes, and open systems, incorporating rotational 24/7 shiftwork.Key ResponsibilitiesSupervise and coordinate the...
-
Water Services Manager
4 weeks ago
Sydney, New South Wales, Australia Local Government Appointments NSW Full timePermanent Water Services Supervisor RoleLocal Government Appointments NSW is seeking a skilled Water Services Supervisor to join our team in a Regional Council setting.Key responsibilities include managing water services and ensuring the community's needs are met.Opportunity to work with a dedicated team and contribute to the community's well-being.Chance to...
-
Service Supervisor NSW
5 days ago
Sydney, New South Wales, Australia Diverseco Pty Ltd Full timeAbout the RoleWe are seeking a highly organised and professional Service Supervisor to lead and supervise our team of Service Technicians.Operating since 1992, Diverseco Pty Ltd has built on its capabilities to become a leading solutions provider that supplies and services various industries and applications.The successful candidate will drive the...
-
ICT Supervisor
5 days ago
Sydney, New South Wales, Australia Legal Aid NSW Full timeJob Title: ICT SupervisorThis is an exciting opportunity to lead our ICT Service Integration Team within the Service Management Business Unit.As an ICT Supervisor, you will be responsible for establishing the Service Integration and Management (SIAM) framework, ensuring procurement and contractual obligations are met, and providing a high level of service to...
-
Water Services Supervisor
1 month ago
Sydney, New South Wales, Australia Local Government Appointments NSW Full timeExciting Opportunity for a Water Services SupervisorCouncil is seeking a highly skilled Water Services Supervisor to join their team.This is a permanent role with a regional council, offering a unique opportunity to make a positive impact on the community.The successful candidate will be responsible for overseeing the management of water services, ensuring...
-
Smart Metering NSW Supervisor
2 weeks ago
Sydney, New South Wales, Australia HRG Full timeAbout the RoleWe are seeking a highly skilled Smart Metering NSW Supervisor to join our team at HRG. As a key member of our operations team, you will be responsible for mentoring and leading a team of Smart Metering technicians, ensuring the safe and efficient delivery of metering services.Key ResponsibilitiesProvide technical guidance and support to Smart...
-
Service Integration Supervisor
4 weeks ago
Sydney, New South Wales, Australia Legal Aid NSW Full timeJob Title: Service Integration SupervisorJoin our team as a Service Integration Supervisor and take on a challenging role that requires strong leadership and technical skills. As a key member of our Service Management Business Unit, you will be responsible for establishing and maintaining the Service Integration and Management (SIAM) framework, ensuring...
-
Service Integration Supervisor
4 weeks ago
Sydney, New South Wales, Australia Legal Aid NSW Full timeJob Title: Service Integration SupervisorJoin our team as a Service Integration Supervisor and take on a challenging role that requires strong leadership and technical skills. As a key member of our Service Management Business Unit, you will be responsible for establishing and maintaining the Service Integration and Management (SIAM) framework, ensuring...
-
Service Supervisor NSW
4 weeks ago
Sydney, New South Wales, Australia Diverseco Pty Ltd Full timeAbout the RoleWe are seeking a highly skilled and experienced Service Supervisor to lead and supervise our team of Service Technicians at Diverseco Pty Ltd.The successful candidate will be responsible for managing efficient services, supervising the output, safety, and quality of the team, and driving productivity, customer satisfaction, and quality outcomes...
