Loyalty Engagement Strategist

6 days ago

Sydney, New South Wales, Australia beBeeCustomer Full time $160,000 - $190,000

At the forefront of customer engagement and retention lies a pivotal role that seeks to elevate our loyalty strategy.

This high-impact position will serve as the business lead for loyalty, crafting and executing an end-to-end strategy across marketing, development, and roadmap initiatives.

The ideal candidate will be responsible for driving customer growth through powerful nurture and retention programs that deepen engagement and deliver tangible results.

  • Designing and delivering a data-driven loyalty strategy that maximises customer retention and lifetime value.
  • Leading the launch and continuous evolution of our loyalty offering, ensuring it meets customer needs and drives business outcomes.
  • Leveraging insights from customer behaviour and program performance to optimise strategies, boost engagement, and improve ROI.

The successful candidate will possess strong analytical skills, hands-on experience with loyalty platforms, CRM tools, and marketing automation, as well as excellent project management and collaboration skills.

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