Food and Beverage Operations Manager

23 hours ago

Melbourne, Victoria, Australia beBeeHospitality Full time $60,000 - $90,000

Job Opportunity:

We are seeking a highly motivated and experienced Food & Beverage Manager to join our team. The ideal candidate will have a passion for delivering exceptional guest experiences and a strong ability to lead and motivate a diverse team of food and beverage staff.

Job Description:

The successful candidate will play a vital role in managing, coordinating, and enhancing the hotel's food and beverage operations. This will involve operational oversight, team leadership, and ensuring excellent guest experiences through service standards.

Key Responsibilities:

  • Manage all food and beverage outlets, including room service and functions.
  • Lead a diverse team of food and beverage staff, including hiring, training, scheduling, and performance management.
  • Develop and implement service standards, operational policies, and sales strategies with the Food & Beverage Manager.
  • Maintain high standards in food preparation, storage, and service areas.
  • Monitor inventory levels, control costs, and assist in budget management.
  • Coordinate with kitchen and service teams for smooth operations and seamless guest service.
  • Address and resolve guest feedback and complaints promptly.
  • Support special events and banquets, ensuring logistical efficiency and exceptional service delivery.

Qualifications and Experience:

  • Relevant diploma or degree in Hospitality Management, Business, or a related field.
  • Minimum 2 years of experience in food and beverage management, preferably within a hotel or upscale hospitality setting.
  • Strong leadership skills, ability to motivate and manage a team.
  • Excellent customer service and communication skills.

Skills and Attributes:

  • Customer-focused mindset with a passion for delivering exceptional guest experiences.
  • Strong organizational and multitasking abilities.
  • Problem-solving skills, ability to handle challenging situations calmly and effectively.
  • Collaborative team player with a positive attitude and strong work ethic.

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