Operations Manager

3 days ago

Melbourne, Victoria, Australia beBeeHospitality Full time $75,000 - $105,000

Food and Beverage Operations Manager

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This role involves operational oversight, team leadership, and ensuring the delivery of outstanding guest experiences through excellent service standards. The successful candidate will play a vital part in supporting the overall management, coordination, and enhancement of the hotel's food and beverage operations.

">Responsibilities:">
  • Assist in the day-to-day management of all food and beverage outlets including restaurants, bars, room service, and functions.
  • Help oversee and lead a diverse team of food and beverage staff, including hiring, training, scheduling, and performance management.
  • Work closely with the Food & Beverage Manager to develop and implement service standards, operational policies, and sales strategies that uphold high standards of quality and consistency.
  • Ensure compliance with health, safety, and hygiene regulations, maintaining high standards in food preparation, storage, and service areas.
  • Monitor inventory levels, control costs, and assist in budget management to maximize profitability.
  • Coordinate with kitchen and service teams to ensure smooth operations and seamless guest service.
  • Address and resolve guest feedback and complaints promptly to maintain high guest satisfaction scores.
  • Support regular reporting on departmental performance and contribute to continuous improvement initiatives.
">Requirements:">
  • Relevant diploma or degree in Hospitality Management, Business, or a related field.
  • Minimum 2 years of experience in food and beverage management, preferably within a hotel or upscale hospitality setting.
  • Strong leadership skills with the ability to motivate and manage a team in a fast-paced environment.
  • Excellent customer service and communication skills.
  • Knowledge of food safety standards and hospitality compliance regulations.
  • Proficiency in inventory control and financial reporting related to F&B operations.
  • Ability to work flexible hours including weekends and public holidays as required.
">Seniority Level">
  • Mid-Senior level
">Employment Type">
  • Full-time
">Job Function">
  • Management
">Industries">
  • Hospitality

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