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Work Order Coordinator

2 months ago


Melbourne, Victoria, Australia Service Stream Full time
{"h3":{"text":"Work Order Coordinator Role Summary"},"p":{"text":"Service Stream's Utilities division is seeking a Work Order Coordinator to join our team. As a Work Order Coordinator, you will be responsible for triaging work orders, coordinating technician availability, and ensuring accurate data entry in client systems and Excel sheets. This is an exciting opportunity to work in a dynamic and growing company, with a strong focus on compliance and problem-solving.

Key Responsibilities:

* Triage work orders by identifying follow-up tasks to ensure a successful site visit.
* Make phone calls to customers and building managers to arrange access for our meter technicians.
* Coordinate technician availability with the work allocation team.
* Accurate data entry in client's systems and Excel sheets.
* Ensure all work performed is in accordance with contractual requirements to company standards and to the satisfaction of the client.
* Undertake and complete any other duties as requested by Team Leader / Manager.

Requirements:

* Minimum 12 months in a customer service, administrative or technical support role is essential.
* Competencies in MS Office suite: Word, Excel, Outlook is essential.
* Basic technical knowledge of electrical metering work is an advantage.
* Excellent organisational and administration skills.
* High level attention to detail.

About Us:

Service Stream is an equal opportunity ASX-listed business that develops and operates Australia's essential services networks across telecommunications, utilities, transport, defence, and social infrastructure industries. We provide end-to-end engineering and asset management solutions for our blue-chip client base. We value diversity and inclusion, and actively promote the employment of Aboriginal and Torres Strait Islanders, people with disabilities, LGBTQI individuals, and other diverse groups.

If you are a motivated and organized individual with excellent communication skills, we encourage you to apply for this exciting opportunity.

Department: Administration

How to Apply: Apply now to the Service Stream Recruitment Team via the online application button.

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