Workforce Planning Specialist

6 days ago


Sydney, New South Wales, Australia EssilorLuxottica Full time

We are EssilorLuxottica, a global leader in the design, manufacture and distribution of ophthalmic lenses, frames and sunglasses. Our company brings together the expertise of two industry pioneers, one in advanced lens technologies and the other in the craftsmanship of iconic eyewear, creating a vertically integrated business that is uniquely positioned to address the world's evolving vision needs.

Our company crafts exclusive eyewear brands such as Ray-Ban, Oakley, Oliver Peoples, Persol, Costa, alongside esteemed licensed brands such as Tiffany & Co, Burberry, and CHANEL, whilst our cutting-edge lenses Varilux and Transitions lead the industry in innovation. In Australia and New Zealand, we operate the iconic retail and eye care brands: Sunglass Hut, Oakley, OPSM, Ray-Ban and Laubman & Pank.

Job Summary

As a Workforce Planning Specialist, you will be responsible for managing and organizing the schedules of our optometrists within OPSM, ensuring our stores appointments run smoothly, with the right staff available at the right times to meet our patient needs.

Key Responsibilities
  • Manage and maintain schedules for optometrists, balancing their availability with OPSM clinic demands
  • Coordinate with internal stakeholders to ensure seamless operations
  • Manage communication, record-keeping, compliance, problem-solving, optimization, and reporting to enhance efficiency and patient care
Requirements for Success
  • Meet the demands of each business unit to both the long-term and short-term strategy for EssilorLuxottica
  • Rosters to fill rates and create a culture of flexibility amongst the optometry community
  • Matches target optometry hours to maximize our sales
  • Manage compliance to optometry loadings
  • Communication with Professional Services Manager & Area Eyecare Managers
  • Manages State and National Relief Teams
  • Locum usage to be minimized and used only in regional and remote locations across ANZ
  • Manage optometry annual leave balances together with the Professional Service Managers
Knowledge & Skills Required
  • Intermediate to Advanced Microsoft Word, Excel
  • Prior experience using an Employee Payroll System
  • Applies logic and clear thinking in assessing situations and information
  • Working in a fast environment it's necessary to identify priorities and be able to deal with conflicting deadlines
  • Possess a keen analytical mindset and a genuine enthusiasm for numbers and data
  • Initiates and sustains effective working relationships by exhibiting skills such as integrity, information sharing and consensus building
  • Expresses ideas, opinions and thoughts succinctly, readily understood by listeners and readers and writes clear, concise and readable documents
  • Identifies alternatives and makes effective decisions resulting in business-driven conclusions
  • Demonstrating a 'can-do' attitude and proactively persevering in thinking, planning and accomplishing business results
Working at EssilorLuxottica

A career with EssilorLuxottica will offer you rewarding experiences and the opportunity to develop your skills every day. Working at our head-office located in North Sydney, you will enjoy:

  • A generous yearly product allowance for you to spend across our portfolio of brands
  • Discounted onsite parking and product discounts for family & friends
  • Wellness amenities including reformer a Pilates studio, Yoga classes, Personal training and Bike storage
  • Abundance of local cafes, a major shopping centre and close to public transport facilities
  • Global volunteering opportunities through our OneSight Foundation
  • Wide range of career opportunities across the EssilorLuxottica Network
  • Complimentary full-time concierge services offering an exclusive hotel-style experience
  • Options for a hybrid working environment


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