Client Relationship Manager
1 day ago
About the Role
">We are seeking a motivated Client Relationship Manager to join our team. In this role, you will be at the forefront of client relations, building and nurturing partnerships to optimize their use of our product and support their account growth.
">Key Responsibilities
">- ">
- Build and Maintain Strong Client Relationships: Develop trusted advisor relationships with key stakeholders, executive sponsors, and end-users to foster client loyalty and long-term satisfaction.">
- Cross-Functional Coordination: Collaborate with various departments to meet performance objectives and fulfill client expectations, coordinating resources to resolve client issues efficiently.">
- Client Retention and Churn Mitigation: Employ proactive strategies and tools to reduce client churn risk and secure long-term retention, ensuring account stability and growth.">
- Data-Driven Client Insights: Regularly analyze client data to identify trends, usage patterns, and potential issues, enabling targeted recommendations and proactive solutions aligned with client goals.">
Qualifications
">You should have 2-3+ years of experience in a client-facing role, ideally with Account Management, Customer Success or Sales experience in an adjacent field.
">Exceptional presentation skills and ability to present information to stakeholders internally and externally are also required.
">A strong passion for client success and a collaborative mindset are essential.
">You should be able to translate complex concepts for clients with varying technical expertise and manage complex accounts effectively.
">Benefits
">This role offers a hybrid work model and access to various benefits including life events program, employee assistance program, pet-friendly office, quarterly employee recognition awards, and more.
">About Us
">We are a global company with a diverse workforce, committed to empowering Professional Service businesses to thrive with intelligent software.
-
Client Relationship Manager
2 weeks ago
Wollongong, New South Wales, Australia beBeeCustomerSuccessManager Full time $60,000 - $90,000Seeking a seasoned professional to build and maintain strong client relationships.Key ResponsibilitiesDevelop trusted advisor relationships with key stakeholders, executive sponsors, and end-users.Collaborate with cross-functional teams to meet performance objectives.Employ proactive strategies to reduce client churn risk.Regularly analyse client data to...
-
Client Relationship Manager
24 hours ago
Cumberland City Council, Australia beBeeCustomerService Full time $80,000 - $120,000Job Opportunity:We are seeking a skilled professional to join our team as an Account Manager. This role will involve building and maintaining strong relationships with clients, providing exceptional service, and collaborating with cross-functional teams.Key Responsibilities:To provide outstanding customer care to valued fleet clientsMaintain accurate records...
-
Senior Client Relationship Manager
24 hours ago
City of Parramatta Council, Australia beBeeClient Full time $100,000 - $120,000We are seeking a seasoned professional to lead our client relationship management efforts. This pivotal role requires exceptional leadership, strong communication skills and the ability to build lasting relationships with our diverse portfolio of clients.The ideal candidate will possess a deep understanding of accounting, tax, audit and advisory solutions...
-
Client Relationship Officer
6 days ago
Wollongong, Australia University of Wollongong Full timeLibrary - Permanent/Continuing, full-time appointment - Level 3/4: $63,183 - $80,543 plus 17% superannuation The University of Wollongong (UOW) Library plays a pivotal role in supporting the university’s mission by offering essential services that empower our diverse academic community. As a digital-first library, we are passionate about ensuring...
-
Client Services Manager
2 days ago
Wollongong City Council, Australia Illawarra Mercury Full timeClient Services Manager Our client, leading Mortgage Brokerage is looking for a Post Settlement Client Services Manager to champion client care beyond the transaction. This is a relationship focused role where your mission is to retain and nurture our existing clients through exceptional service, thoughtful follow-up, and proactive solutions. Your focus will...
-
Senior Client Relationship Manager
2 weeks ago
North Sydney Council, Australia beBeeAccount Full time $100,000Job Opportunity:Lead and execute lead generation campaigns, serving as the primary point of contact for client communication and relationship management.This role involves developing strategic account plans, acting as the voice of the client within our organization, delivering campaign insights, and leading business reviews with senior contacts.The ideal...
-
Business / Commercial Relationship Manager
9 hours ago
Wollongong City Council, Australia Illawarra Mercury Full timeBusiness / Commercial Relationship Manager$80,000-$120,000 P/Annum + Super + CommissionPermanentWollongongYour New RoleAs a Business / Commercial Relationship Manager, you'll be responsible for identifying and managing new lending opportunities, guiding clients through the finance application process, and delivering tailored financial solutions. You'll work...
-
Strategic Client Relationship Manager
1 day ago
North Sydney Council, Australia beBeeClientSuccess Full time $100,000 - $130,000Job Title:About the Role:We are seeking an experienced professional to join our team in delivering exceptional client service and driving business growth through strategic partnerships.Build, develop, and manage relationships with existing clients across various business functions and companies.Meet and engage with clients to understand their business...
-
Building Long-Term Relationships
1 day ago
Wollongong City Council, Australia beBeeManagement Full time $90,000 - $120,000Park-pty is a dedicated business, serving industry and the local community with fuel products and innovative services.We pride ourselves on producing high-calibre work, being flexible, innovative, adaptable and reliable.Our team of professionals works collaboratively to deliver exceptional results.The Role:As a Client Relationship Manager, you will be...
-
Client Manager
7 days ago
Wollongong, Australia Aon Corporation Full timePosting Description: - You will be joining a high performing team with excellent growth opportunities - Your established market presence will be essential for success! - Position will suit someone who is results oriented **The Opportunity**: We are seeking a Client Manager to join our Wollongong Team which specialises in the delivery of best-in-class risk...
