Senior Client Relationship Manager

1 day ago

City of Parramatta Council, Australia beBeeClient Full time $100,000 - $120,000

We are seeking a seasoned professional to lead our client relationship management efforts. This pivotal role requires exceptional leadership, strong communication skills and the ability to build lasting relationships with our diverse portfolio of clients.

The ideal candidate will possess a deep understanding of accounting, tax, audit and advisory solutions and be able to effectively communicate their value to clients. A proven track record of managing multiple projects simultaneously, prioritizing tasks and meeting deadlines is essential for success in this role.

  • Manage and grow relationships within your assigned portfolio
  • Oversee service delivery across tax, accounting and advisory engagements
  • Identify opportunities to expand services offered to clients
  • Lead and mentor junior staff members
  • Monitor workflow, budgets and deadlines to ensure seamless service delivery
  • Respond promptly to client queries and concerns
  • Participate in client meetings and present strategic recommendations to directors and stakeholders
  • Collaborate with internal departments to facilitate smooth project delivery
  • Pursue process improvements that enhance the overall client experience

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