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Client Relationship Manager
2 weeks ago
Seeking a seasoned professional to build and maintain strong client relationships.
Key Responsibilities- Develop trusted advisor relationships with key stakeholders, executive sponsors, and end-users.
- Collaborate with cross-functional teams to meet performance objectives.
- Employ proactive strategies to reduce client churn risk.
- Regularly analyse client data to identify trends and usage patterns.
Familiarise yourself with the customer journey from engagement to renewal.
First Quarter GoalsManage your portfolio of clients, prioritising proactive customer relationships.
Qualifications- 2-3+ years of experience in a client-facing role.
- Outstanding communication skills and ability to present information.
- Strong analytical skills and a history of driving process improvements.
- Proactive, self-motivated, and capable of working under pressure.
- Team player with high emotional intelligence and a positive attitude.
- Adaptability and willingness to learn.
- Initiative and a proactive approach to tasks.
- Strong time management and follow-up abilities.
- Comfortable working in a fast-paced environment.
We value diversity and equal opportunities.
