
Empowering Care Professional
6 days ago
We are seeking a motivated and experienced Service Coordinator to join our team in providing high-quality support services to valued clients/participants.
About the Role:This is an exciting opportunity for a dedicated and compassionate individual with a strong background in community services, excellent communication skills, and a commitment to enhancing the well-being of vulnerable individuals.
Key Responsibilities:- Support people living with disabilities in achieving their goals and enhance their independence
- Complete the onboarding process for new clients
- Coordinate and schedule support services/activities in accordance with established serviced plans and organisational policies.
- Coordinate and link informal, funded, and mainstream services
- Ensure high-quality, individualised support services
- Foster strong community relationships and partnerships
- Monitor and assess the quality of care provided, identifying areas for improvement, and implementing changes as needed.
- Maintain compliance with WHS and NDIS standards
- Regular Spot Checks must be carried out
- Provide administrative support as needed, including creating service agreements and ensuring alignment between the agreements and actual support shifts
- Be available to cover last-minute shift cancellations when required
- Attend marketing events to promote Altido's support work and Allied health therapy services
- Conduct cold calls to previous clients to explore their interest in re-engaging with our services or discuss any additional support they may require.
- Minimum Certificate III in Community Services or equivalent work experience
- Driver's License and comprehensively insured private vehicle.
- Knowledge of the NDIS sector and related issues.
- Proven ability to assess, plan, implement, and evaluate support services.
- Strong interpersonal and communication skills, both written and oral.
- Computer literacy and analytical abilities.
- NDIS Worker Screening Check and WWCC
- Flexible work schedule.
- Opportunities for professional development and training.
- A supportive and collaborative team environment.
- The chance to make a real difference in the lives of individuals with disabilities.
- A fulfilling role in a supportive and caring environment.
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