Housekeeping Operations Manager
4 weeks ago
At The Star Gold Coast, we are committed to delivering exceptional experiences for our guests.
">About the Role:
">- We are seeking a highly skilled Housekeeping Operations Manager to join our team at The Star Gold Coast. In this role, you will play a pivotal part in maintaining the impeccable standards of cleanliness and comfort that our guests have come to expect.
Your Key Responsibilities Will Include:
">- Overseeing a Team of Dedicated Housekeepers: You will be responsible for leading and motivating a team of housekeepers, providing guidance, training, and support to ensure consistent high-quality service delivery.
- Maintaining Cleaning Standards: You will monitor and maintain cleaning standards across assigned areas, ensuring meticulous attention to detail and adherence to protocols.
- Inventory Management: You will manage inventory levels, ensuring adequate supplies are available while optimising resource utilisation.
- Collaboration with Other Departments: You will collaborate with other departments to coordinate seamless operations and address any guest concerns or requests promptly and professionally.
The Ideal Candidate Will Possess:
">- A Proven Track Record in a Supervisory or Leadership Role within the Hospitality Industry.
- Excellent Communication and Interpersonal Skills, with the Ability to Effectively Manage and Motivate Teams.
- Strong Organisational and Problem-Solving Abilities, with a Keen Eye for Detail.
- Proficiency in Handling Diverse Situations with Tact and Diplomacy.
Benefits and Rewards:
">- Complimentary Meal on Site Every Day, Including Hot Meals, Sandwich Bar, and More.
- Uniform Laundered and Ready for You Daily on Property.
- Discounted Parking Available.
- Competitive Hourly Rate, Plus Penalty Rates for Weekends and Public Holidays.
- Five Weeks of Paid Annual Leave for Team Members Who Meet the Definition of Shift Worker.
- Up to 30% Discounts Across Award-Winning Restaurants and Accommodation.
- Career Development, Training, and Courses via The Star Academy – Limitless Career Opportunities.
Our Culture:
">We Are Committed to Creating a Diverse, Equitable, and Inclusive Workplace.
">Join Our Team Today
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