Housekeeping Operations Manager

4 weeks ago


Gold Coast, Queensland, Australia The Star Gold Coast Full time

At The Star Gold Coast, we are committed to delivering exceptional experiences for our guests.

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About the Role:

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  • We are seeking a highly skilled Housekeeping Operations Manager to join our team at The Star Gold Coast. In this role, you will play a pivotal part in maintaining the impeccable standards of cleanliness and comfort that our guests have come to expect.
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Your Key Responsibilities Will Include:

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  1. Overseeing a Team of Dedicated Housekeepers: You will be responsible for leading and motivating a team of housekeepers, providing guidance, training, and support to ensure consistent high-quality service delivery.
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  1. Maintaining Cleaning Standards: You will monitor and maintain cleaning standards across assigned areas, ensuring meticulous attention to detail and adherence to protocols.
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  1. Inventory Management: You will manage inventory levels, ensuring adequate supplies are available while optimising resource utilisation.
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  1. Collaboration with Other Departments: You will collaborate with other departments to coordinate seamless operations and address any guest concerns or requests promptly and professionally.
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The Ideal Candidate Will Possess:

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  • A Proven Track Record in a Supervisory or Leadership Role within the Hospitality Industry.
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  • Excellent Communication and Interpersonal Skills, with the Ability to Effectively Manage and Motivate Teams.
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  • Strong Organisational and Problem-Solving Abilities, with a Keen Eye for Detail.
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  • Proficiency in Handling Diverse Situations with Tact and Diplomacy.
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Benefits and Rewards:

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  • Complimentary Meal on Site Every Day, Including Hot Meals, Sandwich Bar, and More.
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  • Uniform Laundered and Ready for You Daily on Property.
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  • Discounted Parking Available.
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  • Competitive Hourly Rate, Plus Penalty Rates for Weekends and Public Holidays.
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  • Five Weeks of Paid Annual Leave for Team Members Who Meet the Definition of Shift Worker.
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  • Up to 30% Discounts Across Award-Winning Restaurants and Accommodation.
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  • Career Development, Training, and Courses via The Star Academy – Limitless Career Opportunities.
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Our Culture:

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We Are Committed to Creating a Diverse, Equitable, and Inclusive Workplace.

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Join Our Team Today



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