Retail Sales and Operations Manager

1 month ago


Gold Coast, Queensland, Australia Country Road Group Full time
Country Road Group

Salary: AU$80,000 - AU$110,000 per annum

Join Country Road as a Retail Sales and Operations Manager and drive sales and profit growth in our Pacific Fair store. Reporting to the Cluster Manager, you will be responsible for delivering departmental financial targets and company KPIs while creating a warm and genuine customer service experience.

About Us

At Country Road, we inspire modern Australian living every day. With a strong focus on sustainability and social responsibility, we are committed to embedding positive change into our business.

Job Description

The Role

  • To drive sales and profit ensuring the achievement of all KPI's as set by the company
  • Provide inspirational leadership, training and developing team capability
  • Maintain a focus on commercial acumen ensuring the team have an understanding of the performance of the department / store
  • Effectively manage costs
  • Drive a customer centric culture creating a warm and genuine customer service experience
Key Responsibilities

We are seeking an experienced Sales and Operations Manager who can:

  • Manage budgets, interpreting financial reports and generating efficient rosters
  • Demonstrated experience in managing for profit, with a commercial approach
  • A passion for the retail industry, exceptional service and a strong sense of personal style and presentation
  • Experience managing the performance, training and development of a medium to large team
  • Skills associated with driving productivity with team members
  • Ability to build strong relationships with all stakeholders
Benefits

We offer a competitive remuneration package including incentives, seasonal product allowances, generous discounts on all brands products and excellent career progression opportunities.

About You

This is an exciting opportunity for a skilled Sales and Operations Manager to join our team and make a real impact. If you have experience in managing high-performing teams, driving sales growth and providing exceptional customer service, we would love to hear from you.



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