Housekeeping Department Lead

4 weeks ago


Gold Coast, Queensland, Australia Accor Full time

Accor, a world leader in the hotel industry with operations across 110 countries and over 5,000 hotels, is seeking an experienced professional to fill the role of Housekeeping Supervisor. This position offers a unique opportunity to join a dynamic team and contribute to the delivery of exceptional guest experiences.

About Accor

Accor's portfolio of brands is unparalleled, offering guests a diverse range of options to suit every taste and budget. With a presence in more than 100 countries and over 300,000 employees worldwide, Accor is committed to providing exceptional service and hospitality to its guests. The group's loyalty program, ALL - Accor Live Limitless, has over 65 million members, demonstrating the company's commitment to building strong relationships with its customers.

Job Summary

The successful candidate will be responsible for leading a team of housekeeping staff, ensuring that all areas of the property are cleaned and maintained to the highest standards. This includes preparing morning reports, coordinating work activities, and conducting daily departmental meetings to brief staff on activities and discuss any issues relevant to the shift. The ideal candidate will have excellent communication and interpersonal skills, as well as the ability to think on their feet and make quick decisions when necessary.

Key Responsibilities

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