Chief of Medical Operations

3 weeks ago

Broome, Australia New York State Full time

Job Summary: We are seeking a highly skilled and experienced Chief of Medical Services to provide operational oversight and clinical guidance in support of day-to-day functions. The successful candidate will support and consult with State Operations medical/health services staff and other clinical staff, including Physician Assistants, Nurse Practitioners, and Psychiatrists, in State Operations Region 3 (Sunmount DDSOO).



Key Responsibilities:




  • Provide expert clinical consultation to state-operated programs in conjunction with local Medical Directors, Directors of Nursing, and/or other Subject Matter Experts to enhance and develop innovative clinical services.
  • May assist in conducting case conferences and educational sessions to medical/clinical staff to present information on complex cases and treatment strategies.
  • May assist with the discharge planning of individuals from various settings, especially in terms of health care needs, and participate in discharge planning meetings as needed to assist in rendering decisions regarding admissions/re-admissions to residential facilities.
  • Assist State Operations to achieve optimal outcomes through a focus on appropriate treatment, clinical quality assurance, and service utilization.
  • Provide guidance in response to investigations and recommendations from the Mortality Review Committee, NYS Justice Center, and the Office of Investigations and Internal Affairs.
  • Assist with ensuring regulatory compliance with all laws, rules, and regulations governing Intermediate Care Facilities.
  • Provide technical assistance in responding to NYS Department of Health surveys and citations.
  • Provide the DDSOO Director and physicians with guidance related to end-of-life decision making and MOLST checklists.
  • Ensure a physical assessment of all new admissions within the ITO and community-based ICF settings.
  • Utilize data to improve access, quality, or treatment outcomes for special populations and provide recommendations to regional leadership regarding development of needed systems and placement opportunities.
  • Develop and implement strategies for assessing and improving the quality of and appropriateness of care, review of quality outcomes data, and initiation of performance improvement projects as needed.
  • Support the region in evaluating and establishing district policies and procedures that assure delivery of high-quality clinical/medical services, regulatory compliance, and high-quality outcomes for individuals in receipt of services in state-operated programs.
  • Support the use of the Electronic Health Record (EHR) by having an active role in the utilization, review, and analysis of EHR data to identify opportunities for improvement.
  • Development and maintenance of technical guidance and training to ensure consistency of operations across the region.
  • Oversees the management of activities related to the delivery of medical care and clinical services, such as cost management, utilization review, quality assurance, and medical protocol development.
  • Coordinate meetings with medical staff to discuss statewide policy and practices and provide training as needed or requested.
  • Assist in the oversight of medically related contracts and/or providers.
  • Serve as Medical On Call, providing region-wide coverage on a rotational basis.

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