Air Freight Operations Coordinator
1 day ago
At our Sydney Station, we are seeking a Senior Airfreight Operations Manager to join our Airfreight Import team.
We offer an unrivalled portfolio of logistics services across multiple modes of transportation to a diverse range of customers worldwide. We connect people and businesses securely and reliably, enabling global sustainable trade flows. With specialized solutions for growth markets and industries, including technology, life sciences, and healthcare, engineering, manufacturing and energy, auto-mobility, and retail, we provide exceptional service to our clients.
- As the strategic liaison for high-value or complex customer accounts, you will ensure seamless end-to-end management of job files from initiation to closure.
- You will lead customer engagement, proactively addressing queries and concerns with a solutions-oriented approach and escalating only high-risk or unresolved issues.
- Responsibilities include overseeing booking execution and documentation, ensuring alignment with client expectations, contractual obligations, and internal SOPs, while driving process efficiency.
- Shipment planning and execution must meet or exceed customer-specific KPIs, particularly "on time" performance, through proactive coordination and risk mitigation.
- You will maintain data integrity within the Transport Management System (TMS), ensuring all shipment milestones are accurately captured in real time.
- Financial performance of each job file is your responsibility, ensuring accurate billing, full capture of services rendered, and correct application of revenue and cost allocations.
- You will lead resolution of claims and disputes, collaborating cross-functionally to drive timely outcomes and prevent recurrence.
Key Responsibilities:
- Champion customer satisfaction and retention, ensuring every shipment reflects operational excellence and contributes to long-term client partnerships.
- Drive profitability and cost control, identifying margin improvement opportunities across job files and implementing corrective actions where needed.
- Continuously improve operational workflows, using customer feedback and performance data to refine processes, and escalating only when strategic intervention is required.
- Ensure compliance and documentation excellence, maintaining audit-ready records aligned with shipment requirements, SOPs, and regulatory standards.
To succeed, you will need:
-
Air Freight Logistics Specialist
3 days ago
Sydney, New South Wales, Australia beBeeAirFreight Full time $80,000 - $120,000Job OverviewThe role of Air Freight Coordinator entails the effective management of air freight processes to ensure timely and compliant cargo handling. It involves coordinating with internal and external stakeholders, maintaining high standards of accuracy and service delivery, and adapting to various systems used in the process.Key Responsibilities:Prepare...
-
Freight Forwarding Operator
3 weeks ago
Sydney, New South Wales, Australia Buscojobs Full timeOur client is seeking an experienced and detail-oriented Import & Export Operations Coordinator (air and sea) to join their dynamic freight forwarding team. In this role, you will manage cargo movement from start to finish, ensuring smooth coordination between clients, carriers, and internal teams.Key Responsibilities:Monitor cargo availability and status...
-
Scheduling and Freight Coordinator
2 days ago
Sydney, New South Wales, Australia beBeeLogistics Full time $55,000 - $70,000Job Title: Scheduling and Freight CoordinatorWe are seeking a highly organized and detail-oriented individual to join our logistics team as a Scheduling and Freight Coordinator. This challenging role involves coordinating daily schedules for drivers, preparing freight for transport, and processing outbound orders.Key Responsibilities:Freight Coordination:...
-
Sydney, New South Wales, Australia Amazon Full timeOverviewAmazon is seeking an enthusiastic and customer obsessed Air Operations Coordinator to join our team. This is an exciting opportunity to join a growing team in an emerging business at Amazon. This position will drive engagement and execution excellence across our air operations, working closely with internal and external stakeholders to improve...
-
Sydney, New South Wales, Australia Amazon Full timeOverviewAmazon is seeking an enthusiastic and customer obsessed Air Operations Coordinator to join our team. This is an exciting opportunity to join a growing team in an emerging business at Amazon. This position will drive engagement and execution excellence across our air operations, working closely with internal and external stakeholders to improve...
-
Sydney, New South Wales, Australia Amazon Full time $80,000 - $120,000 per yearAmazon is seeking an enthusiastic and customer obsessed Air Operations Coordinator to join our team. This is an exciting opportunity to join a growing team in an emerging business at Amazon. This position will drive engagement and execution excellence across our air operations, working closely with internal and external stakeholders to improve processes,...
-
Air Freight Operations Specialist
3 days ago
Sydney, New South Wales, Australia beBeeFreight Full time $60,000 - $90,000Job Description:As a Freight Coordinator, you will be responsible for managing import and export airfreight processes. This includes ensuring timely and compliant cargo handling, coordinating with internal and external stakeholders, and maintaining high standards of accuracy and service delivery.Key Responsibilities:Prepare run sheets for direct AWB terminal...
-
Freight Operations Coordinator
3 days ago
Sydney, New South Wales, Australia beBeeOperational Full time $55,000 - $80,000Job SummaryHellmann Worldwide Logistics is a leading international logistics provider with a high-performance product range that includes Airfreight, Seafreight and Contract Logistics.We are a family business with a 150-year history and a worldwide network. We are seeking a dedicated individual to join our team as a Freight Operations Coordinator.The...
-
Air Import Coordinator
3 weeks ago
Sydney, New South Wales, Australia American President Lines Full timePress Tab to Move to Skip to Content LinkSelect how often (in days) to receive an alert:562629Sydney, AUAir Import Coordinator | Banksmeadow NSWCEVA Logistics provides global supply chain solutions to connect people, products and providers all around the world. Present in 170 countries and with more than 110,000 employees spread over 1,300 sites, we are well...
-
Air Freight Logistics Specialist
21 hours ago
Sydney, New South Wales, Australia beBeeFreight Full time $60,000 - $90,000Freight Forwarding CoordinatorAbout the Role:We are seeking a highly organized and detail-oriented individual to manage airfreight processes. As a Freight Forwarding Coordinator, you will play a key role in ensuring the smooth execution of import and export shipments.Prepare run sheets for Direct AWB terminal collection (Imports) and coordinate with drivers...
