Front Office Team Leader
4 days ago
We Put the World on Vacation
At Travel + Leisure Co., our mission is to deliver exceptional vacation experiences to millions of travelers worldwide. As a Front Office Team Leader, you will play a key role in ensuring our guests have a memorable stay.
Key Responsibilities:
- Manage the day-to-day operations of the front desk, including greeting and registering of owners and guests.
- Provide information to local area attractions and complete all department-related paperwork.
- Utilize communication equipment, including telephones, facsimiles, and computers.
- Perform additional duties to assist the Front Office Manager.
Requirements:
- Previous experience within a similar hotel position.
- Genuine passion for customer service and the local area.
- Excellent communicator with strong interpersonal skills.
- Enthusiastic, self-motivated, and positive individual.
- Immaculate presentation and professional grooming standards.
- High levels of computer literacy.
- Previous experience with a PMS system advantageous.
- Ability to recognize and solve problems in the workplace.
- Ability to work a flexible schedule, including nights, weekends, public, and school holidays.
About Us:
Travel + Leisure Co. is the world's leading membership and leisure travel company, offering vacation ownership, travel membership, and exchange programs. We provide outstanding vacation experiences and travel inspiration to millions of owners, members, and subscribers every year.
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