Human Resources Service Optimization Manager

1 month ago


Footscray, Victoria, Australia Victoria University Full time
About the Opportunity

Victoria University is seeking an experienced Human Resources Service Optimization Manager to drive improvements in our People and Culture services.

This role will focus on identifying and addressing gaps in our reporting, policy simplification, and process training and improvements, with a key objective of positioning VU as an employer of choice.

The successful candidate will lead and contribute to projects that enhance our HR services, analyze data insights and metrics to identify trends and areas for improvement, and support the development of help desk management and triage processes.

They will also have a strong emphasis on analyzing HR metrics and SLA measures to identify opportunities for streamlining operations and ensuring positive employee experiences.

About You

We are looking for a collaborative and proactive individual with well-developed interpersonal and communication skills who can lead and implement process change smoothly.

You should have a customer solution-focused mindset underpinned by solid problem-solving skills, experience in HR Advisory, HR lifecycle services, and business practices, and be skilled in contributing to the compilation of reports for senior management and governance bodies.

What We Offer

This is a continuing, full-time role at the HEP Level 8 classification with a salary range of $106,346 - $119,760 per annum plus 17% employer superannuation contributions.



  • Footscray, Victoria, Australia Victoria University Full time

    About the RoleVictoria University is seeking an experienced Human Resources Technology Systems Manager to join their People and Culture Department. This is a full-time continuing position with a HEP 7 classification and an annual salary range of $94,526 - $102,320, plus 17% superannuation.The successful candidate will be responsible for project managing the...


  • Footscray, Victoria, Australia Greater Western Water Limited Full time

    Unlock Your Potential at Greater Western WaterWe are seeking a highly skilled Human Resources Specialist to join our People Culture & Safety team. As a key member of our organization, you will provide expert advice on employee relations, case management, and policy development.About the Role:Act as a trusted advisor to leaders and employees, providing...


  • Footscray, Victoria, Australia Cohealth Full time

    OverviewCohealth is a multi-award-winning community health organisation that leads the way in reducing health and social inequity. We are committed to providing inclusive and culturally safe health services that protect the human rights of all people.


  • Footscray, Victoria, Australia Maribyrnong City Council Full time

    About Maribyrnong City CouncilMaribyrnong City Council is undergoing significant transformation due to population growth and redevelopment. The transitioning economy has led to an influx of new residents, businesses, and employment opportunities, making Maribyrnong a sought-after residential, recreational, and social destination in Melbourne's inner-west.The...


  • Footscray, Victoria, Australia Greater Western Water Limited Full time

    About the RoleThis is an exciting opportunity to join Greater Western Water Limited as a Workplace Relations Expert - Enterprise Agreement Specialist. In this role, you will provide specialist advice and support on employee and industrial relations matters, ensuring compliance with relevant laws and regulations.Job DescriptionProvide expert guidance on...


  • Footscray, Victoria, Australia Cohealth Full time

    Job OverviewWe are seeking a highly skilled Health Information Manager to oversee the collection and storage of health information and ensure cohealth is meeting legislative, best practice and consistency of client health information. This role contributes to the delivery of effective and efficient health services by supporting client management systems and...

  • Culinary Professional

    1 month ago


    Footscray, Victoria, Australia Royal Freemasons Full time

    Culinary Professional - Food Services ManagerEstimated Salary: $65,000 - $85,000 per annum (dependent on experience)About Royal FreemasonsWe are a Not-for-Profit provider of Aged Care Services across the Residential, Home Care and Retirement Living sectors. Our team is dedicated to delivering exceptional care and services to our residents.Job DescriptionThis...


  • Footscray, Victoria, Australia Cohealth Full time

    Company Overview:Cohealth is a leading community health organisation committed to reducing health and social inequity. With a multi-award-winning reputation, we deliver inclusive and culturally safe health services that protect the human rights of all individuals.


  • Footscray, Victoria, Australia The Salvation Army Full time

    Lead the Way in Aged CareWe are seeking a highly skilled and experienced Registered Nurse to join our team as a Clinical Coordinator.About the RoleThe successful candidate will be responsible for coordinating the delivery of safe, effective, and individualized care to residents and their families, managing staff and physical resources, and assisting...


  • Footscray, Victoria, Australia Victoria University Full time

    About the Role:The University Admissions Manager - Credit and Pathways will be responsible for coordinating and overseeing the admissions process for undergraduate and postgraduate programs, ensuring adherence to university policies and regulations.This role requires collaboration with teaching areas to ensure equitable and consistent credit assessments...


  • Footscray, Victoria, Australia Victoria University Full time

    About the RoleThe Manager, Admissions, Pathway and Credit coordinate and oversee the admissions process for both undergraduate and postgraduate programs. The position requires collaboration with teaching areas to ensure equitable and consistent credit assessments.This role involves liaison with academic departments to develop and maintain transparent...


  • Footscray, Victoria, Australia OSHClub Full time

    About the PositionWe are seeking a motivated and experienced Childcare Service Manager to lead our Out of School Hours Care (OSHC) service at a primary school in Footscray.Job SummaryThis is a unique opportunity to work with children aged 5-12 years, develop and implement engaging child-centered programs, and foster healthy relationships with children,...

  • Program Manager

    4 weeks ago


    Footscray, Victoria, Australia Victoria University Full time

    About Us:Victoria University is a global leader in dual sector learning and research. We aim to provide an exceptional education experience for our students, fostering a culture of excellence and innovation.The Western Melbourne English Program (WMEP) offers English as an additional language course for newly arrived migrants. The program focuses on...


  • Footscray, Victoria, Australia Cohealth Full time

    Cohealth leads the way in reducing health and social inequity in partnership with people and the communities they live in. Our mission is to protect human rights, provide inclusive and culturally safe services, and promote health, wellbeing, and inclusion amongst People Who Use Drugs (PWUD).The Harm Reduction Worker role provides onsite and outreach harm...


  • Footscray, Victoria, Australia Victoria University Full time

    About Victoria UniversityVictoria University is a dual-sector learning institution that aims to be a global leader in research and education by 2028. Our strategic drivers include creating a thriving place to study and work, enabling us to develop unique campus experiences for our students and staff.

  • Director of Service

    2 months ago


    Footscray, Victoria, Australia TeamKids Full time

    About the RoleThis is a permanent and full-time Director of Service position available at TeamKids in Footscray.The successful candidate will have the opportunity to work with a fantastic team, build strong relationships with schools and the community, and contribute to the delivery of enriching experiences for primary-aged children.Key ResponsibilitiesLead...


  • Footscray, Victoria, Australia Maribyrnong City Council Full time

    At Maribyrnong City Council, we're undergoing significant change due to population growth and redevelopment. Our transitioning economy is attracting new residents, businesses, and employment opportunities, making Maribyrnong a sought-after residential, recreational, and social destination in Melbourne's inner-west.The Revenue Services team seeks an...


  • Footscray, Victoria, Australia Carson Automotive Group Full time

    Established in Canada as one of the leading automotive groups, Carson Automotive Group represents six prestigious brands across eight dealerships.A Noteworthy Career Opportunity:We are seeking a highly skilled and experienced Multitasking Master Technician to join our dynamic team at Suburban Motors in Victoria, BC. This is a full-time position that requires...

  • Service Director

    1 month ago


    Footscray, Victoria, Australia TeamKids Full time

    **About Us**TeamKids is an esteemed employer in the OSHC industry, renowned for delivering exceptional before, after, and holiday care programs to children. Our core values of innovation, involvement, remarkable experiences, fun, and genuineness drive our commitment to excellence.**Job Overview**We are seeking a highly motivated and experienced Service...


  • Footscray, Victoria, Australia Michael Page Full time

    About Our OpportunityAs a renowned recruitment agency, Michael Page is partnering with a well-established tertiary institution in the Western suburbs of Melbourne to find an exceptional Marketing Manager.SalaryWe are offering a competitive salary of $120,000 per annum for this exciting opportunity.Job DescriptionDevelop and execute comprehensive marketing...