Service Director

1 month ago


Footscray, Victoria, Australia TeamKids Full time

**About Us**

TeamKids is an esteemed employer in the OSHC industry, renowned for delivering exceptional before, after, and holiday care programs to children. Our core values of innovation, involvement, remarkable experiences, fun, and genuineness drive our commitment to excellence.

**Job Overview**

We are seeking a highly motivated and experienced Service Director to join our team at Footscray. As a key member of our leadership team, you will play a vital role in ensuring the successful operation of our service, fostering positive relationships with schools, and driving business growth.

**Key Responsibilities**

- Develop and maintain strong relationships with school communities, partnering on events and community engagement initiatives
- Lead and manage a team of passionate educators, providing guidance and support to ensure high-quality care and education services
- Manage compliance and medical documentation, maintaining accurate records and adhering to regulatory requirements
- Collaborate with regional managers and mentors to ensure seamless service delivery and ongoing professional development
- Analyze data and develop strategies to drive business growth, improve service quality, and increase customer satisfaction
- Stay up-to-date with industry trends, best practices, and regulatory changes, applying this knowledge to inform service improvement initiatives

**Requirements**

- A qualified or studying towards an ACECQA-approved qualification (Teaching Degrees, Education Support, Children's Services, Early Childhood Education, Sports Science, Youth Work, etc.)
- Proven experience in a similar leadership role, preferably in the OSHC sector
- Excellent written and verbal communication skills, with the ability to build strong relationships with stakeholders
- Strong problem-solving skills, with a can-do attitude and a focus on continuous improvement
- Ability to work independently and as part of a team, prioritizing tasks and managing multiple responsibilities effectively
- Familiarity with industry-specific software and systems, with a willingness to learn new technologies and tools

**Benefits**

- **Above Award Salary**: $85,000 - $95,000 per annum, depending on experience and qualifications
- Flexible working arrangements, including remote work options and flexible hours
- Comprehensive training and professional development opportunities, including mentorship and coaching
- Opportunities for career progression, with a clear path to senior leadership roles within the organization
- Access to employee assistance programs, supporting mental health and wellbeing
- Collaborative and dynamic work environment, with a focus on teamwork and shared goals

**What We Offer**

As a Service Director at TeamKids, you will have the opportunity to make a meaningful impact on the lives of children and families, while developing your leadership skills and advancing your career in the OSHC sector. If you are a motivated and dedicated professional looking for a new challenge, we encourage you to apply.


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