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Senior Technical Business Lead

2 months ago

Sydney, New South Wales, Australia ING Full time
About the Role

As a Senior Technical Business Analyst at ING, you will be an integral member of the Mortgage Tribe, responsible for supporting the delivery of products and services that drive customer growth. You will work closely with the business, risk, operations, data governance, and internal and vendor technology teams to capture and document requirements. This role requires a strong understanding of business objectives and processes in a complex environment and the ability to ensure these are reflected in system requirements.

Key Responsibilities
  • Drive workshops with stakeholders to capture and document requirements.
  • Define local system, interface, and archiving requirements to enable business processes and validate with business stakeholders.
  • Work with business teams to build future state business processes.
  • Collaborate with Customer Journey Experts and Product Owners to ensure requirements are ready for development teams.
  • Clearly define and document requirements that support business objectives.

About You
  • 3-5 years of experience as a Senior Technical Business Analyst.
  • Experience working with mortgage products.
  • An understanding of business objectives and processes in a complex environment.
  • An understanding of key mortgage processes, systems, and tools.
  • The ability to define business processes that need to be developed or automated.

What's in it for You?
  • Discounted ING Health Insurance.
  • An additional Rest Day to support your well-being.
  • An IMPACT day to volunteer on approved sustainability activity.