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Resource Management Specialist

2 months ago


Sydney, New South Wales, Australia NTT DATA Full time
About the Role:

We are seeking a highly skilled Resource Management Specialist to join our team at NTT DATA Business Solutions. As a key member of our consulting operations team, you will be responsible for effectively managing the allocation and utilization of our team of consultants.

Your primary focus will be on ensuring the right people with the right skills are allocated to all of our projects, which will directly contribute to the success of our projects and the organization as a whole. You will have a high degree of autonomy in your role and your insights and expertise will be valued and listened to.

Responsibilities:
  • Manage the resourcing function, responsible for the effective management and allocation of internal and external resources between client projects and internal tasks/projects.
  • Manage resource forecasting and resourcing accuracy based on inputs from the Sales, Support, and Delivery teams.
  • Manage end-to-end engagement of contractors.
  • Manage the engagement of onshore and offshore resources with sister or partner organizations.
  • Responsible for monitoring resourcing aspects of projects to ensure projects remain adequately resourced to highlight and solve gaps or clashes.
  • Monitor utilization levels and trends, providing real-time accurate reporting on roster coverage, demand, and gap analysis, identifying instances of under-utilization and conflicts with the facilitation of corrective action.
  • Resolve booking conflicts where required. Manage conflicts in relation to resourcing issues and negotiate acceptable outcomes with all involved parties.
  • Alert relevant managers in relation to any potential concerns or issues with meeting project requirements.
  • Drive maintenance of skills matrix by consultants for up-to-date skill classifications.
Requirements:
  • 4+ years of experience in a resourcing management role.
  • Experience within IT consultancy/professional services is essential.
  • Knowledge of ERP/SAP/Analytics is highly desirable.
  • Strong ability to analyze complex resourcing scenarios and present simple and effective solution options.
About Us:

NTT DATA Business Solutions is a global IT services company that transforms SAP solutions into value. We are a team of passionate and ambitious individuals who are committed to delivering exceptional results for our customers. We value connection, transparency, and trust, and we are looking for like-minded individuals to join our team.

As a Resource Management Specialist at NTT DATA Business Solutions, you will have the opportunity to work with the latest technologies and collaborate with customers who are committed to evolving their journey with us. If you are a motivated and results-driven individual who is passionate about resource management, we encourage you to apply for this exciting opportunity.